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21 It List jobs

Director of Information Technology

INUVANA LIMITED
West End, W1
From £90,000 to £110,000 per annum Generous benefits, pension & health
Director of Information Technology - hotel/hospitality tech
London
Salary: £90-110k neg.
Fantastic Benefits, Pension & Healthcare

Permanent/Full-time
On-Site

Job description
This is a great opportunity for an experienced IT Director/Director of IT with proven experience of hotel systems/hospitality systems to join our client, a leading global brand in the luxury hospitality space with a fantastic culture and passionate leadership, consistently listed as one of the 'Great Places to Work'.

Your role:
As Director of Information Technology, you will ensure all the brand's technology capabilities perform optimally and robustly empower the business strategy.
You will be responsible for the successful execution of all technology enabled projects, products, and services. This relies on you understanding the detailed business functions as well as technology project design, implementation, hardware, software, cyber security, staffing, maintenance, network enhancement, and property support. Team management and growth are an important aspect of your role, you will recruit, train, supervise, mentor, schedule and evaluate staff to empower the IT function's best performance.

Responsibilities:
  • Understand business needs and how to successfully utilise and optimise technology to improve the brand's competitive advantage
  • Provide overall information technology project direction and leadership
  • Lead all technology planning and execution for the organisation and serve as the subject matter expert for all technology solutions selection and implementation.
  • Lead automation and innovation projects in a collaborative manner, obtaining buy-in and resource commitments
  • Ensure security, confidentiality, compliance, and reliability of all corporate, client, and customer data, proprietary systems, and intellectual property
  • Ensure the team is focused on providing excellence in service delivery in all areas
  • Attract, develop and retain talent that both meet the operational needs of the company and exhibit its core values
  • Extensive understanding on regulatory, GDPR, PCI and other compliance related requirements and controls; creation and adherence of processes to align accordingly
  • Collaboration and extensive communication with brand property leadership team on enterprise and property projects as well as IT operations
  • Implement disaster recovery, back-up procedures and information security and control structures
  • Ensure all systems are monitored, functioning and patched accordingly
  • Plan and lead system audits of technologies implemented
  • Manage and negotiate third party vendor contracts and relationships
  • Recommend information technology strategies, policies and procedures
  • Work with hotel leadership teams to develop three year rolling IT Capital Expenditure plans
  • Prepare the annual budget, schedules, and expenditures; analyse variances, and initiate corrective action as needed
  • Review and approve all contracts and purchasing agreements relating to technologies
  • Ensure projects are successfully implemented to optimise business performance
  • Ensure project progress, risks and issues are escalated to the appropriate stakeholders for resolution
  • Create detailed work plans which identify and sequence the activities needed to successfully complete technology projects
  • Implement processes, policies, and standards related to the effective use of technology to ensure continued quality of systems, data and business performance

Requirements:
  • Strong current working knowledge of systems architecture, system design, security design, hardware, payment gateways, transactional website development, information management, networks, help desk, PCI compliance, and reporting
  • Strong current working knowledge of hospitality related technologies, including integrated hospitality platforms, POS, PMS, booking engines, salesforce automation, call centres, telecoms, payment processing, transactional websites
  • Previous team management experience (at least a team of 3 or more)
  • Previous Project management experience in successfully delivering complex technology solutions in the hospitality industry
  • Experience developing relationships with and ensuring the support and participation of key client stakeholders and client executives
  • Experience in project lifecycles from business case d
Director of Information Technology - hotel/hospitality tech
London
Salary: £90-110k neg.
Fantastic Benefits, Pension & Healthcare

Permanent/Full-time
On-Site

Job description
This is a great opportunity for an experienced IT Director/Director of IT with proven experience of hotel systems/hospitality systems to join our client, a leading global brand in the luxury hospitality space with a fantastic culture and passionate leadership, consistently listed as one of the 'Great Places to Work'.

Your role:
As Director of Information Technology, you will ensure all the brand's technology capabilities perform optimally and robustly empower the business strategy.
You will be responsible for the successful execution of all technology enabled projects, products, and services. This relies on you understanding the detailed business functions as well as technology project design, implementation, hardware, software, cyber security, staffing, maintenance, network enhancement, and property support. Team management and growth are an important aspect of your role, you will recruit, train, supervise, mentor, schedule and evaluate staff to empower the IT function's best performance.

Responsibilities:
  • Understand business needs and how to successfully utilise and optimise technology to improve the brand's competitive advantage
  • Provide overall information technology project direction and leadership
  • Lead all technology planning and execution for the organisation and serve as the subject matter expert for all technology solutions selection and implementation.
  • Lead automation and innovation projects in a collaborative manner, obtaining buy-in and resource commitments
  • Ensure security, confidentiality, compliance, and reliability of all corporate, client, and customer data, proprietary systems, and intellectual property
  • Ensure the team is focused on providing excellence in service delivery in all areas
  • Attract, develop and retain talent that both meet the operational needs of the company and exhibit its core values
  • Extensive understanding on regulatory, GDPR, PCI and other compliance related requirements and controls; creation and adherence of processes to align accordingly
  • Collaboration and extensive communication with brand property leadership team on enterprise and property projects as well as IT operations
  • Implement disaster recovery, back-up procedures and information security and control structures
  • Ensure all systems are monitored, functioning and patched accordingly
  • Plan and lead system audits of technologies implemented
  • Manage and negotiate third party vendor contracts and relationships
  • Recommend information technology strategies, policies and procedures
  • Work with hotel leadership teams to develop three year rolling IT Capital Expenditure plans
  • Prepare the annual budget, schedules, and expenditures; analyse variances, and initiate corrective action as needed
  • Review and approve all contracts and purchasing agreements relating to technologies
  • Ensure projects are successfully implemented to optimise business performance
  • Ensure project progress, risks and issues are escalated to the appropriate stakeholders for resolution
  • Create detailed work plans which identify and sequence the activities needed to successfully complete technology projects
  • Implement processes, policies, and standards related to the effective use of technology to ensure continued quality of systems, data and business performance

Requirements:
  • Strong current working knowledge of systems architecture, system design, security design, hardware, payment gateways, transactional website development, information management, networks, help desk, PCI compliance, and reporting
  • Strong current working knowledge of hospitality related technologies, including integrated hospitality platforms, POS, PMS, booking engines, salesforce automation, call centres, telecoms, payment processing, transactional websites
  • Previous team management experience (at least a team of 3 or more)
  • Previous Project management experience in successfully delivering complex technology solutions in the hospitality industry
  • Experience developing relationships with and ensuring the support and participation of key client stakeholders and client executives
  • Experience in project lifecycles from business case d
more

IT Technician

100% IT Recruitment
Gloucester, Gloucestershire
£30000.00 - £33000.00 per annum + Full Benefits

IT Technician

Gloucester - 5 days on site
£33,000 + Benefits including:
25 days holiday rising to 30, generous pension, cycle to work scheme, free lunch, parking and ongoing training and development.

This is a fantastic opportunity for you, an experienced IT Technician, or IT Support Engineer, to join a leading organisation based in central Gloucester.

You will be a key member of the IT department and help to ensure a first-class support function across the full IT Infrastructure, including networks, hardware, software and security.

Key duties for the IT Technician / IT Support Engineer include:

  • Ensure equipment throughout the organisation is maintained in good working order and resolve any day-to-day problems as they arise
  • Manage the performance and maintenance of the software platforms which run the whole organisation
  • Monitor the use of IT throughout the organisation, ensuring access to the network and applications is suitably controlled and that cyber security provision is robust
  • Manage the maintenance of other IT operated through the network, e.g. telephone system, CCTV
  • Provide technical support for users. 1st line and 2nd line / Desktop Support
  • Provide IT training when required
  • Help deliver and manage projects through the research, analysis and planning phase to the implementation and review of the project
  • Manage inventory of hardware and software
  • Perform and check backups


In order to be successful in your application for the IT Technician position, you should have:

  • Excellent proficiency in IT, including hardware configuration and diagnostics, network management, system implementation and control, system security and risk management
  • Enthusiasm, drive and a proactive attitude to cope with the many demands placed on this busy department
  • Outstanding customer care
  • Excellent communication skills, able to work well within a small team and establish good working relationships with all users
  • The ability to work under pressure and prioritise workload effectively
  • Be capable of showing initiative, including the ability to think ahead and work flexibly
  • A willingness to learn and develop as technology and best practice evolves
  • *Good to excellent knowledge of Microsoft desktop and server operating systems, Microsoft Active Directory, Microsoft Azure/Entra ID/Office 365 platform,


This really is an outstanding opportunity which will go quickly, so if you are an IT Technician, or IT Support Engineer, with a wide range of skills as listed above, please send your CV to me today.

IT Technician

Gloucester - 5 days on site
£33,000 + Benefits including:
25 days holiday rising to 30, generous pension, cycle to work scheme, free lunch, parking and ongoing training and development.

This is a fantastic opportunity for you, an experienced IT Technician, or IT Support Engineer, to join a leading organisation based in central Gloucester.

You will be a key member of the IT department and help to ensure a first-class support function across the full IT Infrastructure, including networks, hardware, software and security.

Key duties for the IT Technician / IT Support Engineer include:

  • Ensure equipment throughout the organisation is maintained in good working order and resolve any day-to-day problems as they arise
  • Manage the performance and maintenance of the software platforms which run the whole organisation
  • Monitor the use of IT throughout the organisation, ensuring access to the network and applications is suitably controlled and that cyber security provision is robust
  • Manage the maintenance of other IT operated through the network, e.g. telephone system, CCTV
  • Provide technical support for users. 1st line and 2nd line / Desktop Support
  • Provide IT training when required
  • Help deliver and manage projects through the research, analysis and planning phase to the implementation and review of the project
  • Manage inventory of hardware and software
  • Perform and check backups


In order to be successful in your application for the IT Technician position, you should have:

  • Excellent proficiency in IT, including hardware configuration and diagnostics, network management, system implementation and control, system security and risk management
  • Enthusiasm, drive and a proactive attitude to cope with the many demands placed on this busy department
  • Outstanding customer care
  • Excellent communication skills, able to work well within a small team and establish good working relationships with all users
  • The ability to work under pressure and prioritise workload effectively
  • Be capable of showing initiative, including the ability to think ahead and work flexibly
  • A willingness to learn and develop as technology and best practice evolves
  • *Good to excellent knowledge of Microsoft desktop and server operating systems, Microsoft Active Directory, Microsoft Azure/Entra ID/Office 365 platform,


This really is an outstanding opportunity which will go quickly, so if you are an IT Technician, or IT Support Engineer, with a wide range of skills as listed above, please send your CV to me today.

more

IT Support Engineer / IT Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid technical background covering Second Line Support with some Third Line (although this is not a full blown Third Line Support role) is required for a busy Helpdesk and deskside project work with an IT Company based in London. (The offices are a few minutes’ walk from Holborn Station).

The ideal candidate will have a solid background in supporting, installing and troubleshooting IT Networks both remotely and onsite covering Routers, Switches, Hubs, Firewalls, LAN / WAN etc.

SALARY: up to £45,000 per annum (depending on experience) + Benefits

LOCATION: London (This is an Office based role)

JOB TYPE: Full-Time, Permanent

** Career Progression Opportunities **

JOB OVERVIEW

We have a fantastic new job opportunity on a busy Helpdesk for an IT Support Engineer / IT Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills.

Working as the IT Support Engineer / IT Technical Service Desk Technician you will join a small Helpdesk Team supporting a range of clients, troubleshooting and resolving any issues or escalating the issue when required.

As the IT Support Engineer / IT Technical Service Desk Technician you will also have the opportunity to get involved with on-site problem solving, IMAC (installations, moves and changes) and project management (after training if required), which will involve liaising with the customer, project planning and time and resource allocation. Projects range from IT Network Installation Projects, Firewall Installs, Software and Hardware Upgrades and PC Installs through to installation of complete green field implementations comprising of comms links, networking, server cabinets, PCs and servers.

As a successful candidate, you will have a great chance to work in a technically rewarding environment that can offer variety and opportunities to develop your skill set and further your career, within this IT Managed Service Provider that act as an outsourced IT Department for small to medium sized businesses, by implementing and supporting IT solutions based around HP, Microsoft, Symantec and SonicWALL.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

IDEAL CANDIDATE REQUIREMENTS

As the IT Support Engineer / IT Technical Service Desk Technician you will have the following skills and experience:

  • Must have previous commercial experience within a remote IT Help Desk and Deskside Support environment
  • Solid experience solving / troubleshooting desktop and server problems
  • MCSE or equivalent qualification
  • Excellent customer facing and customer service skills
  • Excellent written and verbal communication skills
  • Pleasant and helpful telephone manner
  • Consultative background, in particular working within a managed service environment would be highly desirable

A wide range of skills make up the Company’s offering, with the main ones are listed below:

  • Microsoft operating systems (desktop and server)
  • Microsoft Exchange
  • Microsoft SQL Server
  • Symantec Backup Exec
  • Symantec Anti-virus
  • Veeam Backup
  • ADSL, routers
  • Dell SonicWALL Firewall/VPN/UTM/SSL-VPN
  • Wireless networking
  • Desktop applications

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12094

Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Recruitment Advertising and CV Sourcing services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awdonline | http://www.awdo.co.uk

IT Support Engineer / IT Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid technical background covering Second Line Support with some Third Line (although this is not a full blown Third Line Support role) is required for a busy Helpdesk and deskside project work with an IT Company based in London. (The offices are a few minutes’ walk from Holborn Station).

The ideal candidate will have a solid background in supporting, installing and troubleshooting IT Networks both remotely and onsite covering Routers, Switches, Hubs, Firewalls, LAN / WAN etc.

SALARY: up to £45,000 per annum (depending on experience) + Benefits

LOCATION: London (This is an Office based role)

JOB TYPE: Full-Time, Permanent

** Career Progression Opportunities **

JOB OVERVIEW

We have a fantastic new job opportunity on a busy Helpdesk for an IT Support Engineer / IT Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills.

Working as the IT Support Engineer / IT Technical Service Desk Technician you will join a small Helpdesk Team supporting a range of clients, troubleshooting and resolving any issues or escalating the issue when required.

As the IT Support Engineer / IT Technical Service Desk Technician you will also have the opportunity to get involved with on-site problem solving, IMAC (installations, moves and changes) and project management (after training if required), which will involve liaising with the customer, project planning and time and resource allocation. Projects range from IT Network Installation Projects, Firewall Installs, Software and Hardware Upgrades and PC Installs through to installation of complete green field implementations comprising of comms links, networking, server cabinets, PCs and servers.

As a successful candidate, you will have a great chance to work in a technically rewarding environment that can offer variety and opportunities to develop your skill set and further your career, within this IT Managed Service Provider that act as an outsourced IT Department for small to medium sized businesses, by implementing and supporting IT solutions based around HP, Microsoft, Symantec and SonicWALL.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

IDEAL CANDIDATE REQUIREMENTS

As the IT Support Engineer / IT Technical Service Desk Technician you will have the following skills and experience:

  • Must have previous commercial experience within a remote IT Help Desk and Deskside Support environment
  • Solid experience solving / troubleshooting desktop and server problems
  • MCSE or equivalent qualification
  • Excellent customer facing and customer service skills
  • Excellent written and verbal communication skills
  • Pleasant and helpful telephone manner
  • Consultative background, in particular working within a managed service environment would be highly desirable

A wide range of skills make up the Company’s offering, with the main ones are listed below:

  • Microsoft operating systems (desktop and server)
  • Microsoft Exchange
  • Microsoft SQL Server
  • Symantec Backup Exec
  • Symantec Anti-virus
  • Veeam Backup
  • ADSL, routers
  • Dell SonicWALL Firewall/VPN/UTM/SSL-VPN
  • Wireless networking
  • Desktop applications

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12094

Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Recruitment Advertising and CV Sourcing services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awdonline | http://www.awdo.co.uk

more

Hybrid Role - Travel required into the Nottingham office once a month

Job Description

We have an exciting opportunity for an experienced CICS Systems Programmer to join our Experian IT Services function. Within the team, you will be responsible for mananging the CICS mainframe environment, deploying, configuring and testing the infrastructure and applications. 

Key Responsibilities:

  • CICS/TS RDO / BAS definition
  • CICS/TS and ISV software installation
  • Acceptance and Integration of Application Changes
  • CICS/TS New Function / Product Evaluation
  • Responsible for CICS/TS DR testing procedures
  • Capacity planning and tuning of CICS/TS applications
  • Monitoring and reporting on CICS/TS system performance
  • Evaluate CICS/TS tools to exploit features and improve productivity

As part of this role, you will be required to be on call 1 in 3 weeks.

Qualifications

  • Experience in CICS Systems Programming or Technical Specialist. 
  • Programming experience in COBOL, Assembler, or REXX is desirable.
  • Excellent problem solving skills combined with a passion for continuous improvement.
  • Strong communication and collaboration skills.

Additional Information

Discover the Unexpected

Experian is the world’s leading global information services company. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we’ve helped economies and communities flourish – and we’re not done.

Our 21K amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ the brightest minds that share our purpose and want to make a difference.

Our uniqueness is that we truly celebrate yours.

Experian's culture and people are key differentiators. We take our people agenda very seriously. We focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. We’re an award winning organisation due to our strong people first approach.

Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.


Hybrid Role - Travel required into the Nottingham office once a month

Job Description

We have an exciting opportunity for an experienced CICS Systems Programmer to join our Experian IT Services function. Within the team, you will be responsible for mananging the CICS mainframe environment, deploying, configuring and testing the infrastructure and applications. 

Key Responsibilities:

  • CICS/TS RDO / BAS definition
  • CICS/TS and ISV software installation
  • Acceptance and Integration of Application Changes
  • CICS/TS New Function / Product Evaluation
  • Responsible for CICS/TS DR testing procedures
  • Capacity planning and tuning of CICS/TS applications
  • Monitoring and reporting on CICS/TS system performance
  • Evaluate CICS/TS tools to exploit features and improve productivity

As part of this role, you will be required to be on call 1 in 3 weeks.

Qualifications

  • Experience in CICS Systems Programming or Technical Specialist. 
  • Programming experience in COBOL, Assembler, or REXX is desirable.
  • Excellent problem solving skills combined with a passion for continuous improvement.
  • Strong communication and collaboration skills.

Additional Information

Discover the Unexpected

Experian is the world’s leading global information services company. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we’ve helped economies and communities flourish – and we’re not done.

Our 21K amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ the brightest minds that share our purpose and want to make a difference.

Our uniqueness is that we truly celebrate yours.

Experian's culture and people are key differentiators. We take our people agenda very seriously. We focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. We’re an award winning organisation due to our strong people first approach.

Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.


more
FEATUREDNEW

DevOps Engineer

BigChange Limited
LS15, Leeds
Up to £80,000 per annum + additional benefits

BigChange is a company which transforms the lives of its customers. Our SaaS platform and tracking technology allow companies providing services in the field to deliver high-quality, optimised services across the UK, France, and Cyprus.

We are seeking a highly skilled DevOps Engineer to join our rapidly-growing team and support our expanding Cloud Infrastructure needs.

The ideal candidate will have:

  • Strong cloud infrastructure and IaC experience, especially with AWS
  • The ability to script and automate almost any task
  • Experience with TCP/IP through VPCs, VPNs, Peering, Transit Gateway etc
  • Excellent communication and collaboration skills
  • A passion for DevOps and capable, autonomous teams
  • Values that match our own; We are big on Change, Inclusion, Energy, Sustainability, and Ethics
  • Ambition to join and grow within a high quality, fast-moving technology company.

Benefits
  • 27 days annual leave, increasing by a day per completed years service up to a maximum of 30 days.
  • An additional 4 gifted BigRecharge days, allocated once a quarter where we all take a paid day off to focus on our wellbeing.
  • Enhanced family friendly policies from day one of employment with a £200 gift from BigChange on the arrival of a new baby.
  • Health care cash plan.
  • Income protection and life cover.
  • Company events.
  • Gym or zwift membership contributions.

BigChange is an equal opportunity employer. We celebrate differences and support diversity, thriving on it to improve the lives of our BigChangers, our product, and our community.

If you would like to be part of a talented team where your voice is heard and your involvement matters, please join us.

We are also proud to be a Disability Confident employer: we understand that the application and traditional interview process does not work for everyone. If you need us to make any adjustments or changes to our existing process, please let us know in your application. Examples of adjustments may include providing application information in different formats, allowing additional time for any tests, providing a copy of interview questions prior to interview; or, conducting interviews remotely or in-person. This list is not exhaustive, and we are open to exploring any reasonable adjustments that may be necessary. If you have a disability and meet all the essential requirements for the role you have applied for, you will be guaranteed an interview.

BigChange is a company which transforms the lives of its customers. Our SaaS platform and tracking technology allow companies providing services in the field to deliver high-quality, optimised services across the UK, France, and Cyprus.

We are seeking a highly skilled DevOps Engineer to join our rapidly-growing team and support our expanding Cloud Infrastructure needs.

The ideal candidate will have:

  • Strong cloud infrastructure and IaC experience, especially with AWS
  • The ability to script and automate almost any task
  • Experience with TCP/IP through VPCs, VPNs, Peering, Transit Gateway etc
  • Excellent communication and collaboration skills
  • A passion for DevOps and capable, autonomous teams
  • Values that match our own; We are big on Change, Inclusion, Energy, Sustainability, and Ethics
  • Ambition to join and grow within a high quality, fast-moving technology company.

Benefits
  • 27 days annual leave, increasing by a day per completed years service up to a maximum of 30 days.
  • An additional 4 gifted BigRecharge days, allocated once a quarter where we all take a paid day off to focus on our wellbeing.
  • Enhanced family friendly policies from day one of employment with a £200 gift from BigChange on the arrival of a new baby.
  • Health care cash plan.
  • Income protection and life cover.
  • Company events.
  • Gym or zwift membership contributions.

BigChange is an equal opportunity employer. We celebrate differences and support diversity, thriving on it to improve the lives of our BigChangers, our product, and our community.

If you would like to be part of a talented team where your voice is heard and your involvement matters, please join us.

We are also proud to be a Disability Confident employer: we understand that the application and traditional interview process does not work for everyone. If you need us to make any adjustments or changes to our existing process, please let us know in your application. Examples of adjustments may include providing application information in different formats, allowing additional time for any tests, providing a copy of interview questions prior to interview; or, conducting interviews remotely or in-person. This list is not exhaustive, and we are open to exploring any reasonable adjustments that may be necessary. If you have a disability and meet all the essential requirements for the role you have applied for, you will be guaranteed an interview.

more
NEW
  • Cardinal Pl, London SW15, UK
  • Full-time
  • Employee Status: Regular
  • Role Type: Hybrid
  • Department: Product Development
  • Schedule: Full Time
Job Description

Work that matters – what you’ll be doing

We’re looking for a Site Reliability Engineer to join our Experian Data Quality team where you will be working on cutting edge products within our Aperture suite (Data Studio and Data Governance).

This role has aspects of both reliability engineering (SRE) and test engineering (SDET). It is ideally suited to someone looking to take on some aspects of a technical leadership role for the first time, as a specialist in their field, and influencing their colleagues in the core delivery teams.

Key responsibilities include extending and improving our non-functional test infrastructure (e.g. performance, load, stress and chaos test frameworks), working in collaboration with our Architects, Development teams, and DevOps specialists to use results of these tests to help prioritize and implement reliability improvements for our customers.

You will work closely with our Director of Engineering, Test Automation Lead, and wider QA team to shape our testing and quality strategy, developing and improving release pipelines to enable ever faster and more reliable deployments to production.

What you’ll need to bring to the role & Experian

  • Professional experience as a Site Reliability Engineer or similar role.
  • Programming skills are essential, including experience of object-oriented design. We use Java and Typescript, experience in these languages is an advantage but not essential.
  • Good understanding of key architectural principles such as high availability, disaster recovery and platform resiliency.
  • Knowledge of cloud computing platforms (e.g., AWS, Azure, GCP).
  • Experience of Containerisation with tools such as Docker, Kubernetes, and Amazon EKS.
  • Scripting and IaC automation skills, experience working with CloudFormation desirable.
Additional Information

Discover the Unexpected

Experian is the world’s leading global information services company. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we’ve helped economies and communities flourish – and we’re not done.

Our 21k amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ the brightest minds that share our purpose and want to make a difference.

Our uniqueness is that we truly celebrate yours.

Experian's culture and people are key differentiators. We take our people agenda very seriously. We focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. We’re an award winning organisation due to our strong people first approach.

Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Could this be the role for you? Apply now to start your journey with Experian!

Experian Careers - Creating a better tomorrow together

  • Cardinal Pl, London SW15, UK
  • Full-time
  • Employee Status: Regular
  • Role Type: Hybrid
  • Department: Product Development
  • Schedule: Full Time
Job Description

Work that matters – what you’ll be doing

We’re looking for a Site Reliability Engineer to join our Experian Data Quality team where you will be working on cutting edge products within our Aperture suite (Data Studio and Data Governance).

This role has aspects of both reliability engineering (SRE) and test engineering (SDET). It is ideally suited to someone looking to take on some aspects of a technical leadership role for the first time, as a specialist in their field, and influencing their colleagues in the core delivery teams.

Key responsibilities include extending and improving our non-functional test infrastructure (e.g. performance, load, stress and chaos test frameworks), working in collaboration with our Architects, Development teams, and DevOps specialists to use results of these tests to help prioritize and implement reliability improvements for our customers.

You will work closely with our Director of Engineering, Test Automation Lead, and wider QA team to shape our testing and quality strategy, developing and improving release pipelines to enable ever faster and more reliable deployments to production.

What you’ll need to bring to the role & Experian

  • Professional experience as a Site Reliability Engineer or similar role.
  • Programming skills are essential, including experience of object-oriented design. We use Java and Typescript, experience in these languages is an advantage but not essential.
  • Good understanding of key architectural principles such as high availability, disaster recovery and platform resiliency.
  • Knowledge of cloud computing platforms (e.g., AWS, Azure, GCP).
  • Experience of Containerisation with tools such as Docker, Kubernetes, and Amazon EKS.
  • Scripting and IaC automation skills, experience working with CloudFormation desirable.
Additional Information

Discover the Unexpected

Experian is the world’s leading global information services company. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we’ve helped economies and communities flourish – and we’re not done.

Our 21k amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ the brightest minds that share our purpose and want to make a difference.

Our uniqueness is that we truly celebrate yours.

Experian's culture and people are key differentiators. We take our people agenda very seriously. We focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. We’re an award winning organisation due to our strong people first approach.

Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Could this be the role for you? Apply now to start your journey with Experian!

Experian Careers - Creating a better tomorrow together

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FEATUREDNEW

Job Description


Country Choice are currently recruiting for a Category & Insights Manager to join the Marketing team on a full time, permanent basis, reporting to the Head of Marketing & Strategy.

This role is offering a hybrid working contract, with 1 day per week in our Orpington office for Team Collaboration, so you must be in a commutable distance and open to travel.

As the Category & Insights Manager it is your responsibility to manage category performance by monitoring and reporting on the performance of categories as well as reviewing our categories. Using customers sales data and market trends you will create core, regional and bespoke planograms and create quarterly market updates with supplier support.

Country Choice is the UK's leading supplier of in-store bakery and retail foodservice products. We pride ourselves on providing customers with a complete support package including category management, training, point of sale and equipment, which is unique in the industry.

Key Accountabilities & Responsibilities:

  • Planning & execution of account marketing plans (Nisa, Costcutter, Londis, Budgens).
  • Manage competitor intelligence monitoring.
  • Organise internal trend/seasonal safaris.
  • Use insight to drive category strategy and NPD funnel.
  • Planning for standard promotional calendar, bespoke calendars and adhoc promotions.
  • Manage seasonal/event loading deals.
  • Planning of coffee link calendars and approval via 3rd party.
  • Manage main NPS, plus equipment delivery, equipment repair and online questionnaires.
  • Liaise with customer care for follow up.
  • Complete 6 monthly category reviews and communicate to the wider business.
  • Manage range changes as determined by 6 Stage Review. 
  • Communicate to business and drive actions.
  • Support customer specific activity – Digital & Traditional.
  • Monitoring of commodity and conversion costs
  • Create price list database- check against SAP and existing price list database.
  • Support buying with decision making.
  • Create and present deck (both internal and external).

About you:

The ideal candidate will be currently working in a Marketing function of an FMCG, Retail or Foodservice business with a proven background in Marketing and generating incremental business. You will be commercially astute and passionate about data and have experience of financials, targeting, margins, supplier costs and a strong ability to translate data and insights into key recommendations and actions. The role is about enabling and driving category growth so you must have experience in project management, with strong interpersonal skills and the ability to manage cross-functional teams. You will also be a good communicator and presenter, experienced in stakeholder management. Microsoft Office, (Excel in particular), is key to this role.

What we offer:

  • A competitive salary
  • Company Car or Car Allowance of £5,500 per annum
  • Pension scheme
  • Single private medical healthcare cover
  • Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays
  • Huge discounts on all sorts of lovely food and award-winning products through our staff shop
  • Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo.

Job Description


Country Choice are currently recruiting for a Category & Insights Manager to join the Marketing team on a full time, permanent basis, reporting to the Head of Marketing & Strategy.

This role is offering a hybrid working contract, with 1 day per week in our Orpington office for Team Collaboration, so you must be in a commutable distance and open to travel.

As the Category & Insights Manager it is your responsibility to manage category performance by monitoring and reporting on the performance of categories as well as reviewing our categories. Using customers sales data and market trends you will create core, regional and bespoke planograms and create quarterly market updates with supplier support.

Country Choice is the UK's leading supplier of in-store bakery and retail foodservice products. We pride ourselves on providing customers with a complete support package including category management, training, point of sale and equipment, which is unique in the industry.

Key Accountabilities & Responsibilities:

  • Planning & execution of account marketing plans (Nisa, Costcutter, Londis, Budgens).
  • Manage competitor intelligence monitoring.
  • Organise internal trend/seasonal safaris.
  • Use insight to drive category strategy and NPD funnel.
  • Planning for standard promotional calendar, bespoke calendars and adhoc promotions.
  • Manage seasonal/event loading deals.
  • Planning of coffee link calendars and approval via 3rd party.
  • Manage main NPS, plus equipment delivery, equipment repair and online questionnaires.
  • Liaise with customer care for follow up.
  • Complete 6 monthly category reviews and communicate to the wider business.
  • Manage range changes as determined by 6 Stage Review. 
  • Communicate to business and drive actions.
  • Support customer specific activity – Digital & Traditional.
  • Monitoring of commodity and conversion costs
  • Create price list database- check against SAP and existing price list database.
  • Support buying with decision making.
  • Create and present deck (both internal and external).

About you:

The ideal candidate will be currently working in a Marketing function of an FMCG, Retail or Foodservice business with a proven background in Marketing and generating incremental business. You will be commercially astute and passionate about data and have experience of financials, targeting, margins, supplier costs and a strong ability to translate data and insights into key recommendations and actions. The role is about enabling and driving category growth so you must have experience in project management, with strong interpersonal skills and the ability to manage cross-functional teams. You will also be a good communicator and presenter, experienced in stakeholder management. Microsoft Office, (Excel in particular), is key to this role.

What we offer:

  • A competitive salary
  • Company Car or Car Allowance of £5,500 per annum
  • Pension scheme
  • Single private medical healthcare cover
  • Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays
  • Huge discounts on all sorts of lovely food and award-winning products through our staff shop
  • Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo.
more
NEW

GenAI Solutions Architect

E-synergy Solutions
EC3R, City of London
Unspecified

Role overview:

Our consulting team is seeking a GenAI Solutions Architect who can bridge the gap between business needs and advanced AI technologies, ensuring Generative AI solutions are integrated successfully within diverse organizational settings.


Responsibilities: 

  • Collaborate Across Teams
  • In-depth knowledge is required
  • Develop Solutions
  • Communicate Potential and Challenges
  • Lead GenAI Architecture
  • Oversee Development
  • Ensure technical alignment
  • Maintain High Standards
  • Promote Improvement:


Requirements:

  • Work with both business and tech teams to unlock the new capabilities of large AI models, focusing on creating and using GenAI technologies on platforms like AWS, Azure, and GCP.
  • Must understand the full technology spectrum, including:
    • Computing infrastructure
    • Machine learning (ML) frameworks
    • Experience with Python
    • Process orchestration.
    • Big models and specific tools (e.g., Lang Chain)
    • ML operations (MLOps)
    • Applications of GenAI
  • Tackle problems by creating GenAI and AI/ML applications.
  • Easily explain the benefits and obstacles of GenAI models and applications to both engineers and leaders.
  • Play a crucial role in shaping the architecture of GenAI and picking the right technologies.
  • Manage the creation of GenAI products and services.
  • Make sure the tech solutions match both current and future needs.
  • Set guidelines and ensure the use of best practices in the industry.
  • Regularly assess tools and methods, focusing on data, algorithms, and software development, to enhance performance.


Things to know:

Values:

Our values define how we do business and interact with our community.

  • Honesty
  • Collaboration
  • Growth


Diversity, Belonging & Inclusion:

We welcome all applicants from all backgrounds. esynergy are proud to hire on potential, not specific experience or qualifications so feel free to reach out if this sounds like you but less experience.


Benefits:

We are proud of our inclusive benefits including unlimited holiday, wellbeing budget, LGBTQ+ inclusive parental leave to name a few. Checkout our full list of benefits here.


About us ??

esynergy is a technology consultancy, delivering business value from cloud computing.

We work with government bodies, financial service organisations and high-growth start-ups across the UK, supporting them day in and day out to achieve and exceed their digital transformation goals. We are trusted by HMRC, HMPO, Wayfair, Worldpay to name a few.

Our projects are delivered through best practices. Agile, DevOps, security, open-source, and user centric design are fundamental to us and define the consulting experience we deliver to our clients.

Role overview:

Our consulting team is seeking a GenAI Solutions Architect who can bridge the gap between business needs and advanced AI technologies, ensuring Generative AI solutions are integrated successfully within diverse organizational settings.


Responsibilities: 

  • Collaborate Across Teams
  • In-depth knowledge is required
  • Develop Solutions
  • Communicate Potential and Challenges
  • Lead GenAI Architecture
  • Oversee Development
  • Ensure technical alignment
  • Maintain High Standards
  • Promote Improvement:


Requirements:

  • Work with both business and tech teams to unlock the new capabilities of large AI models, focusing on creating and using GenAI technologies on platforms like AWS, Azure, and GCP.
  • Must understand the full technology spectrum, including:
    • Computing infrastructure
    • Machine learning (ML) frameworks
    • Experience with Python
    • Process orchestration.
    • Big models and specific tools (e.g., Lang Chain)
    • ML operations (MLOps)
    • Applications of GenAI
  • Tackle problems by creating GenAI and AI/ML applications.
  • Easily explain the benefits and obstacles of GenAI models and applications to both engineers and leaders.
  • Play a crucial role in shaping the architecture of GenAI and picking the right technologies.
  • Manage the creation of GenAI products and services.
  • Make sure the tech solutions match both current and future needs.
  • Set guidelines and ensure the use of best practices in the industry.
  • Regularly assess tools and methods, focusing on data, algorithms, and software development, to enhance performance.


Things to know:

Values:

Our values define how we do business and interact with our community.

  • Honesty
  • Collaboration
  • Growth


Diversity, Belonging & Inclusion:

We welcome all applicants from all backgrounds. esynergy are proud to hire on potential, not specific experience or qualifications so feel free to reach out if this sounds like you but less experience.


Benefits:

We are proud of our inclusive benefits including unlimited holiday, wellbeing budget, LGBTQ+ inclusive parental leave to name a few. Checkout our full list of benefits here.


About us ??

esynergy is a technology consultancy, delivering business value from cloud computing.

We work with government bodies, financial service organisations and high-growth start-ups across the UK, supporting them day in and day out to achieve and exceed their digital transformation goals. We are trusted by HMRC, HMPO, Wayfair, Worldpay to name a few.

Our projects are delivered through best practices. Agile, DevOps, security, open-source, and user centric design are fundamental to us and define the consulting experience we deliver to our clients.

more
FEATURED

New Graduate Software Developer

TribePost.co.uk
Craiglinn, G68 9LE
£29,700 per annum Circa £29,700 negotiable plus performance bonus & co

New Graduate Software Developer

Location: Cumbernauld, G68 9LE – Hybrid option available
Salary: Circa £29,700 negotiable plus performance bonus & company pension scheme
Job Type: Full-time, Permanent
Start Date: From Spring/Summer 2024

Are you looking to kick start your career as a New Graduate Software Developer within a multinational Software Development company?

A bit about us!

Aperta is a multinational software development company based in Cumbernauld specialising in payment processing solutions.

We have around 400 clients in most parts of the world and the job offers an excellent opportunity for foreign travel to work directly with customers to develop and deliver solutions.

Our clients are banks, central banks; insurance companies, service providers and our applications process high volume payments for some of the largest institutions worldwide.

Due to our continued growth and expansion, we have an exciting opportunity for a New Graduate Software Developer to join our team in Cumbernauld!

New Graduate Software Developer – The Role:

As a New Graduate Software Developer, you will receive training in C#, JavaScript, C++, .Net and you will have a development plan tailored to meet your specific needs and objectives.

At the heart of your training will be a high level of support and assistance from your assigned mentor.

You will be working for a company with a friendly and relaxed environment that will develop and encourage your talents.

You will be involved with the full life cycle of product development, from specification of new products and features, design/development, liaising with test and support functions to ensure product quality and liaising with delivery and sales of the final product.

We have a strong focus on personal career development encouraging individuals to pursue a long-term career across all elements of the business!

New Graduate Software Developer – What we need from you:

You will be expected to;

• Have or be willing to obtain a 2:1 or above in computer science
• Be eligible to live and work in the UK permanently, with fluent English language skills

Please Note: In order to be considered for this role, you will need to provide details of you A Level and GCSE exams, or equivalents, if this is not included within your CV, please supply a separate Word document listing subjects studied and grades achieved.

If you feel you have the skills and experience to be considered for this excellent opportunity, apply today with an updated copy of your CV along with a copy of you A Levels and GCSE exams for consideration in the first instance.

No agencies please.

New Graduate Software Developer

Location: Cumbernauld, G68 9LE – Hybrid option available
Salary: Circa £29,700 negotiable plus performance bonus & company pension scheme
Job Type: Full-time, Permanent
Start Date: From Spring/Summer 2024

Are you looking to kick start your career as a New Graduate Software Developer within a multinational Software Development company?

A bit about us!

Aperta is a multinational software development company based in Cumbernauld specialising in payment processing solutions.

We have around 400 clients in most parts of the world and the job offers an excellent opportunity for foreign travel to work directly with customers to develop and deliver solutions.

Our clients are banks, central banks; insurance companies, service providers and our applications process high volume payments for some of the largest institutions worldwide.

Due to our continued growth and expansion, we have an exciting opportunity for a New Graduate Software Developer to join our team in Cumbernauld!

New Graduate Software Developer – The Role:

As a New Graduate Software Developer, you will receive training in C#, JavaScript, C++, .Net and you will have a development plan tailored to meet your specific needs and objectives.

At the heart of your training will be a high level of support and assistance from your assigned mentor.

You will be working for a company with a friendly and relaxed environment that will develop and encourage your talents.

You will be involved with the full life cycle of product development, from specification of new products and features, design/development, liaising with test and support functions to ensure product quality and liaising with delivery and sales of the final product.

We have a strong focus on personal career development encouraging individuals to pursue a long-term career across all elements of the business!

New Graduate Software Developer – What we need from you:

You will be expected to;

• Have or be willing to obtain a 2:1 or above in computer science
• Be eligible to live and work in the UK permanently, with fluent English language skills

Please Note: In order to be considered for this role, you will need to provide details of you A Level and GCSE exams, or equivalents, if this is not included within your CV, please supply a separate Word document listing subjects studied and grades achieved.

If you feel you have the skills and experience to be considered for this excellent opportunity, apply today with an updated copy of your CV along with a copy of you A Levels and GCSE exams for consideration in the first instance.

No agencies please.

more

DXC continues to significantly expand our SAP business in the UK and in Europe and are looking for senior SAP Technical Architects and leaders to be part of our team.

You are someone that actively wants to be involved in the end-to-end lifecycle of a SAP deal from participating in the initial sales engagement through to supporting our delivery colleagues in the execution.

You will have the opportunity to work across several accounts both in the UK and in Europe and across multiple industries.

We are a virtual first company so you will be based at home with minimal travel.

We believe there are three key drivers of growth: People, Customers and Operational Execution. This is what our business is built on and this is where we invest.

Due to the nature of our accounts, SC Security Clearance will be required therefore the criteria for this is that you will be a UK National who has worked and resided in the UK consistently for the past 5 years. We are unable to consider dual nationals currently.

The Role

OpportunityAnalysis

·Understand the client context and technical requirements (pre-RfP, RfP, Proposal, post RfP)

·The candidate must have deep expertise in creating and delivering a cohesive solution across multiple modules of S4HANA, expertise in the S/4Hana Cloud roadmap, including RISE. You must be able to apply this expertise to create proposals (Bids) and to oversee, improve and upgrade client enterprise systems and services

·Validate opportunities by understanding the business technical challenges, current technology architecture and scope of work and how it matches to DXC’s capability and offering strategy


Solution Design and Development

  • Provide strong technical understanding of the SAP product with the ability to discuss and demonstrate the full platform solution
  • Understand the roadmap for S/4 HANA and become a trusted technical advisor for clients in driving their S/4 HANA direction, adoption of S/4HANA products

·Develop the solution (S/4HANA greenfield implementation, rollouts, pure conversion, mix of conversion and greenfield, Next Generation SAP Application Management Services) by shaping, interpreting and helping to define client’s technical requirements to ensure they align with the integration and enterprise architecture and the businesses transformation goals

·Differentiate DXC against competition in terms of price, quality, timelines, client effort, risk mitigation

·Define all elements of a solution model in detail including

oScope of services

oThe target architecture

oProject roadmap

oDelivery Model & resourcing estimates including role, location, level and capacity

oRisk catalogue and mitigation plan

oProposal writeup and presentation

·Strong ability to detail IT infrastructure improvements and prepare a Tactical Roadmap, including the use of SAP standard tools (HANA Readiness Check, Pathfinder Reports, DVM reports)

·To prepare a Roadmap in collaboration with Reporting and Cloud Integration SMEs


Solution/Project Delivery

·Oversee technical implementation, improvements, upgrading of S4HANA solutions as per Industry best practices.

DXC continues to significantly expand our SAP business in the UK and in Europe and are looking for senior SAP Technical Architects and leaders to be part of our team.

You are someone that actively wants to be involved in the end-to-end lifecycle of a SAP deal from participating in the initial sales engagement through to supporting our delivery colleagues in the execution.

You will have the opportunity to work across several accounts both in the UK and in Europe and across multiple industries.

We are a virtual first company so you will be based at home with minimal travel.

We believe there are three key drivers of growth: People, Customers and Operational Execution. This is what our business is built on and this is where we invest.

Due to the nature of our accounts, SC Security Clearance will be required therefore the criteria for this is that you will be a UK National who has worked and resided in the UK consistently for the past 5 years. We are unable to consider dual nationals currently.

The Role

OpportunityAnalysis

·Understand the client context and technical requirements (pre-RfP, RfP, Proposal, post RfP)

·The candidate must have deep expertise in creating and delivering a cohesive solution across multiple modules of S4HANA, expertise in the S/4Hana Cloud roadmap, including RISE. You must be able to apply this expertise to create proposals (Bids) and to oversee, improve and upgrade client enterprise systems and services

·Validate opportunities by understanding the business technical challenges, current technology architecture and scope of work and how it matches to DXC’s capability and offering strategy


Solution Design and Development

  • Provide strong technical understanding of the SAP product with the ability to discuss and demonstrate the full platform solution
  • Understand the roadmap for S/4 HANA and become a trusted technical advisor for clients in driving their S/4 HANA direction, adoption of S/4HANA products

·Develop the solution (S/4HANA greenfield implementation, rollouts, pure conversion, mix of conversion and greenfield, Next Generation SAP Application Management Services) by shaping, interpreting and helping to define client’s technical requirements to ensure they align with the integration and enterprise architecture and the businesses transformation goals

·Differentiate DXC against competition in terms of price, quality, timelines, client effort, risk mitigation

·Define all elements of a solution model in detail including

oScope of services

oThe target architecture

oProject roadmap

oDelivery Model & resourcing estimates including role, location, level and capacity

oRisk catalogue and mitigation plan

oProposal writeup and presentation

·Strong ability to detail IT infrastructure improvements and prepare a Tactical Roadmap, including the use of SAP standard tools (HANA Readiness Check, Pathfinder Reports, DVM reports)

·To prepare a Roadmap in collaboration with Reporting and Cloud Integration SMEs


Solution/Project Delivery

·Oversee technical implementation, improvements, upgrading of S4HANA solutions as per Industry best practices.

more
NEW

Performance Analyst

Parliamentary Digital Service
Westminster, SW1A 0AA
£41340 - £47975 per annum + Pension

The Opportunity

We are looking for a Performance Analyst to join our User Experience team at the Parliamentary Digital Service (PDS), which sits within the Products Directorate.

As a Performance Analyst, you will specify, collect and present the key performance data and analysis for digital products and services and will work to build a robust performance analysis capability. You will be comfortable working with large and complex data sets and have the skills to present and communicate your findings and recommendations to non-technical and technical colleagues. You'll conduct analysis and support colleagues to articulate and measure benefits and performance across projects, products and services, supporting teams with defining what good looks like. The goals you help to define will reflect strategic aims, customer needs and quality standards. You'll embed a culture of continuous improvement and build skills and capability through knowledge sharing and coaching.

This role will use insights and analysis to inform evidence-led decision making in design, delivery and strategic contexts.

What You Need

To be successful in this role you will have:

  • experience of data analysis, analytics tools (such as Google Analytics, Google Tag Manager, Excel, PowerBI, etc), visualisation, and measurement across a range of products and services
  • Be able to support teams in using insights and analysis to design and deliver customer focussed outputs and give direction on which tools or methods to use.
  • You understand the legal, privacy, security, and ethical considerations around data collection.
  • Ability to develop, implement and improve processes. Have good planning and organisational skills to prioritise, meet deadlines and cope with fluctuations in workload
  • the ability to pass security clearance, backed by the right to work in the UK

About The Team

The Product Directorate in PDS is working to digitise our democracy by creating, supporting, and improving our products and services with the aim of making things easier and better for users. Our work spans a range of back and front-end products and services aimed at meeting the rising customer needs of Members and their staff for better digital services.

The Performance Analyst team works in collaboration with research, design, delivery, and data professions, alongside stakeholders to deliver customer focussed design solutions for digital projects, products, and services

About Us

UK Parliament is steeped in history and tradition. It is an important part of UK life and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy.

Our Package

Please refer to our Candidate Information Pack for a full list of our benefits which include:

  • up to 35 days annual leave in addition to bank holidays
  • generous maternity pay policy up to 6 months full pay
  • great pension scheme options (contributory and non-contributory)
  • on-site subsidised gym, nursery, catering, post office, travel office and GP
  • flexible options including hybrid working and family friendly policies

How To Apply

Please make sure you're clear on the requirements of the role. These can be found in the Job Description and Candidate Information Pack. You will need to upload a CV and show how you meet criterion 1) 3) 4). Our application process is anonymous, so please remove any personal information from your CV.

Apply By:

Interviews: W/C 27th May

Format: Panel Interview (Remote)

Our Culture

For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success.

We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome a

The Opportunity

We are looking for a Performance Analyst to join our User Experience team at the Parliamentary Digital Service (PDS), which sits within the Products Directorate.

As a Performance Analyst, you will specify, collect and present the key performance data and analysis for digital products and services and will work to build a robust performance analysis capability. You will be comfortable working with large and complex data sets and have the skills to present and communicate your findings and recommendations to non-technical and technical colleagues. You'll conduct analysis and support colleagues to articulate and measure benefits and performance across projects, products and services, supporting teams with defining what good looks like. The goals you help to define will reflect strategic aims, customer needs and quality standards. You'll embed a culture of continuous improvement and build skills and capability through knowledge sharing and coaching.

This role will use insights and analysis to inform evidence-led decision making in design, delivery and strategic contexts.

What You Need

To be successful in this role you will have:

  • experience of data analysis, analytics tools (such as Google Analytics, Google Tag Manager, Excel, PowerBI, etc), visualisation, and measurement across a range of products and services
  • Be able to support teams in using insights and analysis to design and deliver customer focussed outputs and give direction on which tools or methods to use.
  • You understand the legal, privacy, security, and ethical considerations around data collection.
  • Ability to develop, implement and improve processes. Have good planning and organisational skills to prioritise, meet deadlines and cope with fluctuations in workload
  • the ability to pass security clearance, backed by the right to work in the UK

About The Team

The Product Directorate in PDS is working to digitise our democracy by creating, supporting, and improving our products and services with the aim of making things easier and better for users. Our work spans a range of back and front-end products and services aimed at meeting the rising customer needs of Members and their staff for better digital services.

The Performance Analyst team works in collaboration with research, design, delivery, and data professions, alongside stakeholders to deliver customer focussed design solutions for digital projects, products, and services

About Us

UK Parliament is steeped in history and tradition. It is an important part of UK life and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy.

Our Package

Please refer to our Candidate Information Pack for a full list of our benefits which include:

  • up to 35 days annual leave in addition to bank holidays
  • generous maternity pay policy up to 6 months full pay
  • great pension scheme options (contributory and non-contributory)
  • on-site subsidised gym, nursery, catering, post office, travel office and GP
  • flexible options including hybrid working and family friendly policies

How To Apply

Please make sure you're clear on the requirements of the role. These can be found in the Job Description and Candidate Information Pack. You will need to upload a CV and show how you meet criterion 1) 3) 4). Our application process is anonymous, so please remove any personal information from your CV.

Apply By:

Interviews: W/C 27th May

Format: Panel Interview (Remote)

Our Culture

For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success.

We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome a

more
FEATUREDNEW

Perfomance Test Lead - 100k

Hybrid Global Solutions
E14, East London
From £90,000 to £100,000 per annum competitive and negotiable for the
Performance Test Lead

My Client

With over 30 offices across the globe, my client has a truly international perspective. With customers in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations, my client is considered the leading player within the financial services industry. If successful, you’ll become an integral part of an innovative, diverse and ambitious global player.

Job Description

The Role

Job Overview

This Role will lead our Performance/Non-functional Test Stream to the next stage of our evolution. 

* To be selected you must have Proven experience using Tridents Tosca & Neoload. Your CV must clearly show how you have used these tools and this must be clear on your CV listing where you have used the tools and for which projects.


Who you will work with

You will work with a high performing QA & Test Team. And this role gives you an exciting opportunity to shape a team of experienced performance testers.

What you will be responsible for

Operational Responsibilities

  • Stakeholder Engagement: Understand and translate their needs into technical directions for the offshore team. Ensure that findings effectively communicate risks and impact to users.
  • Risk Management: Identify and manage potential risks to ensure business expectations for new products are met and issues during production rollouts are minimized.

Strategic Responsibilities

  • Cloud Product Expertise: Leverage expertise in cloud products, primarily Azure-based, to plan strategies in alignment with the Firm's IT Strategy. Ensure the firm adopts best practices for cloud adoption and mitigates potential risks.

Team

  • QA Culture: Adhere and improve upon the Values, Mission, Principles, and the QA Framework.

What you will do

  • Test Strategy Development: Develop and implement robust performance and non-functional test strategies that are endorsed by all stakeholders. Implement forward plans for projects transitioning to operational support.
  • Project Management: Oversee projects such as iManage Cloud, Exchange Online, InTapp Time, and others. Ensure successful deployment and performance.
  • Test Stream Expansion: Identify target live applications which will benefit from ongoing monitoring to understand behaviour trends over extended periods. Include periodic review of support calls to identify areas of improvement e.g., to help reduce volume of support calls related to performance.
  • Test Stream Improvement: Develop a 3-Year Strategic Roadmap. Survey the technology, current way of work, and identify improvement targets.
  • Vendor Management: Coordinate with offshore vendors and manage their resources effectively to meet project demands. Use metrics to monitor and improve the team's performance.
  • Broaden AI Adoption: Leverage OpenAI (GPT) capabilities for QA and testing (e.g., test strategies, automation, etc.) and expand adoption of AI tools like Tricentis Tosca.
  • QA Administrator: Manage the test applications an
Performance Test Lead

My Client

With over 30 offices across the globe, my client has a truly international perspective. With customers in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations, my client is considered the leading player within the financial services industry. If successful, you’ll become an integral part of an innovative, diverse and ambitious global player.

Job Description

The Role

Job Overview

This Role will lead our Performance/Non-functional Test Stream to the next stage of our evolution. 

* To be selected you must have Proven experience using Tridents Tosca & Neoload. Your CV must clearly show how you have used these tools and this must be clear on your CV listing where you have used the tools and for which projects.


Who you will work with

You will work with a high performing QA & Test Team. And this role gives you an exciting opportunity to shape a team of experienced performance testers.

What you will be responsible for

Operational Responsibilities

  • Stakeholder Engagement: Understand and translate their needs into technical directions for the offshore team. Ensure that findings effectively communicate risks and impact to users.
  • Risk Management: Identify and manage potential risks to ensure business expectations for new products are met and issues during production rollouts are minimized.

Strategic Responsibilities

  • Cloud Product Expertise: Leverage expertise in cloud products, primarily Azure-based, to plan strategies in alignment with the Firm's IT Strategy. Ensure the firm adopts best practices for cloud adoption and mitigates potential risks.

Team

  • QA Culture: Adhere and improve upon the Values, Mission, Principles, and the QA Framework.

What you will do

  • Test Strategy Development: Develop and implement robust performance and non-functional test strategies that are endorsed by all stakeholders. Implement forward plans for projects transitioning to operational support.
  • Project Management: Oversee projects such as iManage Cloud, Exchange Online, InTapp Time, and others. Ensure successful deployment and performance.
  • Test Stream Expansion: Identify target live applications which will benefit from ongoing monitoring to understand behaviour trends over extended periods. Include periodic review of support calls to identify areas of improvement e.g., to help reduce volume of support calls related to performance.
  • Test Stream Improvement: Develop a 3-Year Strategic Roadmap. Survey the technology, current way of work, and identify improvement targets.
  • Vendor Management: Coordinate with offshore vendors and manage their resources effectively to meet project demands. Use metrics to monitor and improve the team's performance.
  • Broaden AI Adoption: Leverage OpenAI (GPT) capabilities for QA and testing (e.g., test strategies, automation, etc.) and expand adoption of AI tools like Tricentis Tosca.
  • QA Administrator: Manage the test applications an
more
NEW
  • Employees can work remotely
  • Full-time
  • Employee Status: Regular
  • Role Type: Home
  • Department: Information Technology & Systems
  • Schedule: Full Time

Discover the Unexpected

Experian is the world’s leading global information services company. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we’ve helped economies and communities flourish – and we’re not done.

Our 21k amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ the brightest minds that share our purpose and want to make a difference.

Job Description

We are looking for an experienced Solutions Architect to join our Digital Workplace Engineering and Architecture team. The Global Digital Workplace team is a global team that supports the end-user technology needs of our internal employees around the globe. This role has a responsibility to innovate, design, architect, and engineer a world class experience of our user base. 

The Solutions Architect will be a member of a group of architects and engineers that are setting standards, designing, implementing, and operating new technologies to both support and modernise our Digital Workplace for our employees. We are looking for someone with strong technical skills that has performed in an architecture role and can help drive standards, processes, and controls in an extremely fast paced environment.

The successful candidate will make recommendations and implement strategic solutions, solve key business problems, enhance operational business monitoring, and support our Digital Workplace strategy.
 

Responsibilities

  • Design, implement and manage solutions using Intune, Azure, and JAMF.
  • Design, implement and manage Active Directory (Azure) and Okta SSO/Device Trust.
  • Drive the evaluation, selection, and adoption of generative AI productivity tools such as Copilot, M365 Copilot and Enterprise ChatGPT.
  • Develop end to end provisioning processes in SCCM to include OS images, software deployment, and patching

Relationships

  • Build influential relationships with various business units across the globe.
  • Have a “credible presence” with Experian Senior and Executive Leadership
  • Develop and maintain relationships with Senior Leadership of managed vendors.
Qualifications

Required skills and abilities:

  • Demonstrable experience working in a similar Solution Architect position with a focus on digital workplace/EUC projects.
  • Endpoint management experience & associated tools such as Intune, Azure , SCCM, JAM & migrating endpoint systems.
  • Virtualization experience with VMware, ESX, Citrix, Horizon, 
  • Cloud experience with AWS, Azure or GCP.
Additional Information

Our uniqueness is that we truly celebrate yours.

Experian's culture and people are key differentiators. We take our people agenda very seriously. We focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. We’re an award winning organisation due to our strong people first approach.

Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-CC1

Experian Careers - Creating a better tomorrow together

  • Employees can work remotely
  • Full-time
  • Employee Status: Regular
  • Role Type: Home
  • Department: Information Technology & Systems
  • Schedule: Full Time

Discover the Unexpected

Experian is the world’s leading global information services company. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we’ve helped economies and communities flourish – and we’re not done.

Our 21k amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ the brightest minds that share our purpose and want to make a difference.

Job Description

We are looking for an experienced Solutions Architect to join our Digital Workplace Engineering and Architecture team. The Global Digital Workplace team is a global team that supports the end-user technology needs of our internal employees around the globe. This role has a responsibility to innovate, design, architect, and engineer a world class experience of our user base. 

The Solutions Architect will be a member of a group of architects and engineers that are setting standards, designing, implementing, and operating new technologies to both support and modernise our Digital Workplace for our employees. We are looking for someone with strong technical skills that has performed in an architecture role and can help drive standards, processes, and controls in an extremely fast paced environment.

The successful candidate will make recommendations and implement strategic solutions, solve key business problems, enhance operational business monitoring, and support our Digital Workplace strategy.
 

Responsibilities

  • Design, implement and manage solutions using Intune, Azure, and JAMF.
  • Design, implement and manage Active Directory (Azure) and Okta SSO/Device Trust.
  • Drive the evaluation, selection, and adoption of generative AI productivity tools such as Copilot, M365 Copilot and Enterprise ChatGPT.
  • Develop end to end provisioning processes in SCCM to include OS images, software deployment, and patching

Relationships

  • Build influential relationships with various business units across the globe.
  • Have a “credible presence” with Experian Senior and Executive Leadership
  • Develop and maintain relationships with Senior Leadership of managed vendors.
Qualifications

Required skills and abilities:

  • Demonstrable experience working in a similar Solution Architect position with a focus on digital workplace/EUC projects.
  • Endpoint management experience & associated tools such as Intune, Azure , SCCM, JAM & migrating endpoint systems.
  • Virtualization experience with VMware, ESX, Citrix, Horizon, 
  • Cloud experience with AWS, Azure or GCP.
Additional Information

Our uniqueness is that we truly celebrate yours.

Experian's culture and people are key differentiators. We take our people agenda very seriously. We focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. We’re an award winning organisation due to our strong people first approach.

Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-CC1

Experian Careers - Creating a better tomorrow together

more
FEATUREDNEW
Role Purpose

The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.

Do

  1. Customer requirements gathering and engagement
    1. Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements
    2. Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured
    3. Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements
    4. Engage and interact with internal team - project managers, pre- sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs
    5. Understand and communicate the financial and operational impact of any changes
    6. Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design
    7. Empower the customers through demonstration and presentation of the proposed solution/ prototype
    8. Maintain relationships with customers to optimize business integration and lead generation
    9. Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers


  1. Engage with delivery team to ensure right solution is proposed to the customer
    1. Periodic cadence with delivery team to:
      1. Provide them with customer feedback/ inputs on the proposed solution
      2. Review the test cases to check 100% coverage of customer requirements
  • Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer
  1. Deploy and facilitate new change requests to cater to customer needs and requirements
  2. Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback
  3. Conduct Integration Testing and User Acceptance demo's testing to validate implemented solutions and ensure 100% success rate
  • Use data modelling practices to analyze the findings and design, develop improvements and changes
  • Ensure 100% utilization by studying systems capabilities and understanding business specifications
  1. Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer


  1. Support Project Manager/ Delivery Team in delivering the solution to the customer
    1. Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
    2. Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans
  • Ensure Customer Satisfaction through quality deliverable on time

  1. Build domain expertise and contribute to knowledge repository
    1. Engage and interact with other BA's to share expertise and increase domain knowledge across the vertical
    2. Write whitepapers/ research papers, point of views and share with the consulting community at large
  • Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements
  1. Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight


Stakeholder Interaction

Stakeholder Type

Stakeholder Identification

Purpose of Interaction

Internal

Pre-sales team

For solutioning for an RFP/ client requirement

Principal Consultants

Governance and to discuss and drive business requirements and growth

Testing team/ QA

For quality checks and continuous analysis to ensure seamless delivery

Delivery team

For product solutioning and developing systems and processes

Client partners/ sales team

For any lead generation

External

Consulting Partners

Coordinating for consulting solutions and continuous support

Customers

To provide them with right solution and ensure customer satisfaction & engagement

Display

Lists the competencies required to perform this role eff
Role Purpose

The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.

Do

  1. Customer requirements gathering and engagement
    1. Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements
    2. Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured
    3. Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements
    4. Engage and interact with internal team - project managers, pre- sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs
    5. Understand and communicate the financial and operational impact of any changes
    6. Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design
    7. Empower the customers through demonstration and presentation of the proposed solution/ prototype
    8. Maintain relationships with customers to optimize business integration and lead generation
    9. Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers


  1. Engage with delivery team to ensure right solution is proposed to the customer
    1. Periodic cadence with delivery team to:
      1. Provide them with customer feedback/ inputs on the proposed solution
      2. Review the test cases to check 100% coverage of customer requirements
  • Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer
  1. Deploy and facilitate new change requests to cater to customer needs and requirements
  2. Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback
  3. Conduct Integration Testing and User Acceptance demo's testing to validate implemented solutions and ensure 100% success rate
  • Use data modelling practices to analyze the findings and design, develop improvements and changes
  • Ensure 100% utilization by studying systems capabilities and understanding business specifications
  1. Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer


  1. Support Project Manager/ Delivery Team in delivering the solution to the customer
    1. Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
    2. Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans
  • Ensure Customer Satisfaction through quality deliverable on time

  1. Build domain expertise and contribute to knowledge repository
    1. Engage and interact with other BA's to share expertise and increase domain knowledge across the vertical
    2. Write whitepapers/ research papers, point of views and share with the consulting community at large
  • Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements
  1. Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight


Stakeholder Interaction

Stakeholder Type

Stakeholder Identification

Purpose of Interaction

Internal

Pre-sales team

For solutioning for an RFP/ client requirement

Principal Consultants

Governance and to discuss and drive business requirements and growth

Testing team/ QA

For quality checks and continuous analysis to ensure seamless delivery

Delivery team

For product solutioning and developing systems and processes

Client partners/ sales team

For any lead generation

External

Consulting Partners

Coordinating for consulting solutions and continuous support

Customers

To provide them with right solution and ensure customer satisfaction & engagement

Display

Lists the competencies required to perform this role eff
more
PREMIUMNEW

As a Service Desk Analyst at TPXimpact, you will be critical in providing first-line technical support to our clients, ensuring tickets are logged and resolved within agreed Service Level Agreements (SLAs). You will be responsible for building strong rapport with clients, working closely with them to understand their needs, and providing effective solutions. Additionally, you will collaborate with our cloud and engineering teams to address complex technical issues and contribute to continuous improvement initiatives.


More than any specific list of skills or qualifications, we want individuals who love technology, and contribute their opinions to drive through the entire development lifecycle. We want individuals who bring something unique, in technical knowledge, experience, or mindset. If you think that’s you, regardless of how well you think you match the list below, please apply for this role.

Responsibilities
  • Correctly log incidents, categorising and prioritising them in line with the service desk processes and procedures under the SLA.
  • Provide support for high-priority incidents as part of a 24/7 on-call rota.
  • Manage, update, and close tickets in the 1st line call queue.
  • Actively chase suppliers or resolution groups for resolution to incidents or problems and provide feedback to the client.
  • Conduct full and thorough diagnostics with end-users to enable the first point of contact resolution.
  • Respond to major incidents making sure that they are logged and progressed including communication.
  • Ensure ticket SLAs and KPIs are achieved.
  • Ensure service processes for change, configuration, and problem management are adhered to at all times.
  • Build rapport with all new and existing clients to develop positive working relationships.
  • Maintain and develop your knowledge and skills to assist with first-time fault resolution.
  • Co-operation to promote the development of the support team and the success of the company as a whole.

About You
Professional Knowledge and Experience
  • Previous experience in a service desk or technical support role, preferably with a focus on cloud-based solutions.
  • Knowledge of cloud computing concepts and technologies would be beneficial.
  • Familiarity with ticketing systems and SLA management.
  • Knowledge of ITIL practices and Change Management processes.
Technical skills 
  • An understanding of cloud infrastructure and systems administration, particularly in Azure.
  • Basic knowledge of networking concepts, including IP addressing, DNS, DHCP, and connectivity troubleshooting.
  • Use ticketing systems to log, track, and resolve incidents and service requests.
  • Understanding of ITIL (Information Technology Infrastructure Library) principles and best practices for IT service management.
  • Understanding of data backup and recovery processes to assist users in data restoration.
  • Ability to create and update documentation for common issues, resolutions, and knowledge-base articles.
Behaviours and Values
  • Strong problem-solving and analytical abilities to diagnose and resolve technical issues.
  • Excellent communication and interpersonal skills, with the ability to build rapport and effectively engage with clients.
  • Ability to work collaboratively in a team-oriented environment.
  • Maintains a positive and approachable attitude, fostering a collaborative and inclusive work env

As a Service Desk Analyst at TPXimpact, you will be critical in providing first-line technical support to our clients, ensuring tickets are logged and resolved within agreed Service Level Agreements (SLAs). You will be responsible for building strong rapport with clients, working closely with them to understand their needs, and providing effective solutions. Additionally, you will collaborate with our cloud and engineering teams to address complex technical issues and contribute to continuous improvement initiatives.


More than any specific list of skills or qualifications, we want individuals who love technology, and contribute their opinions to drive through the entire development lifecycle. We want individuals who bring something unique, in technical knowledge, experience, or mindset. If you think that’s you, regardless of how well you think you match the list below, please apply for this role.

Responsibilities
  • Correctly log incidents, categorising and prioritising them in line with the service desk processes and procedures under the SLA.
  • Provide support for high-priority incidents as part of a 24/7 on-call rota.
  • Manage, update, and close tickets in the 1st line call queue.
  • Actively chase suppliers or resolution groups for resolution to incidents or problems and provide feedback to the client.
  • Conduct full and thorough diagnostics with end-users to enable the first point of contact resolution.
  • Respond to major incidents making sure that they are logged and progressed including communication.
  • Ensure ticket SLAs and KPIs are achieved.
  • Ensure service processes for change, configuration, and problem management are adhered to at all times.
  • Build rapport with all new and existing clients to develop positive working relationships.
  • Maintain and develop your knowledge and skills to assist with first-time fault resolution.
  • Co-operation to promote the development of the support team and the success of the company as a whole.

About You
Professional Knowledge and Experience
  • Previous experience in a service desk or technical support role, preferably with a focus on cloud-based solutions.
  • Knowledge of cloud computing concepts and technologies would be beneficial.
  • Familiarity with ticketing systems and SLA management.
  • Knowledge of ITIL practices and Change Management processes.
Technical skills 
  • An understanding of cloud infrastructure and systems administration, particularly in Azure.
  • Basic knowledge of networking concepts, including IP addressing, DNS, DHCP, and connectivity troubleshooting.
  • Use ticketing systems to log, track, and resolve incidents and service requests.
  • Understanding of ITIL (Information Technology Infrastructure Library) principles and best practices for IT service management.
  • Understanding of data backup and recovery processes to assist users in data restoration.
  • Ability to create and update documentation for common issues, resolutions, and knowledge-base articles.
Behaviours and Values
  • Strong problem-solving and analytical abilities to diagnose and resolve technical issues.
  • Excellent communication and interpersonal skills, with the ability to build rapport and effectively engage with clients.
  • Ability to work collaboratively in a team-oriented environment.
  • Maintains a positive and approachable attitude, fostering a collaborative and inclusive work env
more
FEATUREDNEW

Role: Lead Technical Architect (Emergency Services Mobile Communications Programme) x3
Location: London.
Closing: Apply before 11:55 pm on Sunday 2nd June 2024.
London pay scale: £61,000 min - £67,100 max.

In addition, a recruitment retention allowance (RRA) between £4,500 to £11,300 is available for candidates who demonstrate exceptional skills and experience evidenced at interview stage.

A bit about us...

The Home Office is here to make our country safer. The role of the public safety group (PSG) is to protect the most vulnerable, reduce crime and enforce the law with trusted police, fire and rescue services that are effective and efficient as they can be when delivering front line public services. Innovation of public policy in this country and our work is some of the most challenging and exciting in government. We make the most of innovation, data, and partnerships. We work with our partners in law enforcement, establishing governance arrangements at a national, regional, and local level.

The emergency services mobile communications programme (ESMCP) is a cross departmental, multi-agency programme. It's one of the UK government's largest programmes and attracts significant attention both within the UK and from other countries. Its central purpose is to deliver the emergency services network (ESN), which will provide critical mobile broadband voice and data communications services to the police, fire, and ambulance services (and other public safety bodies) across England, Scotland, and Wales.

?? What you'll be doing ??

The lead technical architect roles sit within the technical architecture and strategy team, which has responsibility for setting the overall technical approach for the programme, defining programme's architecture andexternal engagement on technical standards, international standards, and other issues.

These positions offer opportunities to:

  • Be a part of defining the future strategy for one of the largest Government programmes.
  • Be a leading part in crafting Emergency Services Mobile Communications Programme enterprise architecture and relevant governance.
  • Work with telecoms industry leaders.
  • Play a key role in the delivery of a sophisticated, world-leading system based on a novel technological approach.
  • Work with emergency services users to deliver technology that supports and enhances their work in keeping the public safe.
  • Work with colleagues from across the government on critical communications and future communications technologies.
  • Develop new technical skills and learn from industry experts.

The role:

  • Perform architecture compliance reviews.
  • Write new architecture documents as required, improving processes and existing architecture documentation.
  • Communicate ESN designs to the wider programme team, users, and external audiences.
  • Contribute to the architectural and strategy discussions and workshops.
  • Ensure compliance with external and internal standards and principles.
  • Provide support to other work of the technology strategy team and wider programme, as required.
  • Engage internationally with programmes like ESMCP to promote the best practise and improve ESN's designs.
  • Contribute to creation of future road-maps.

?? About you ??

We're looking for three experienced architect's with good exposure to enterprise architecture, who has excellent interpersonal skills and constantly broadens their technical knowledge. You will require the experience of creating architectures that integrate distinct technologies in a multi-supplier environment.

You will have the following experience & knowledge...

  • Either the knowledge of mobile communication networks or the knowledge of public safety technologies
  • Creating technical architecture models and architecture representations.
  • Experience of working with and defining architecture principles, policies and standards and the relevant governance.
  • Experience in delivering end to end architecture and solutions.
  • Experience of writing technical documents.
  • Ability to create and maintain relationships with a variety of technical and business stakeholders.

?? Some of the benefits our Architect's love ??

  • A highly competitive pension with an average employer contribution of 27%
  • 25 days annual leave on appointment rising 1 day per year up to 30 days, plus 8 days public holidays and 1 day for the King's birthday.
  • Flexible working options to enable you to achieve the work life balance that is right for you including:
  • Full time, part-time, f

Role: Lead Technical Architect (Emergency Services Mobile Communications Programme) x3
Location: London.
Closing: Apply before 11:55 pm on Sunday 2nd June 2024.
London pay scale: £61,000 min - £67,100 max.

In addition, a recruitment retention allowance (RRA) between £4,500 to £11,300 is available for candidates who demonstrate exceptional skills and experience evidenced at interview stage.

A bit about us...

The Home Office is here to make our country safer. The role of the public safety group (PSG) is to protect the most vulnerable, reduce crime and enforce the law with trusted police, fire and rescue services that are effective and efficient as they can be when delivering front line public services. Innovation of public policy in this country and our work is some of the most challenging and exciting in government. We make the most of innovation, data, and partnerships. We work with our partners in law enforcement, establishing governance arrangements at a national, regional, and local level.

The emergency services mobile communications programme (ESMCP) is a cross departmental, multi-agency programme. It's one of the UK government's largest programmes and attracts significant attention both within the UK and from other countries. Its central purpose is to deliver the emergency services network (ESN), which will provide critical mobile broadband voice and data communications services to the police, fire, and ambulance services (and other public safety bodies) across England, Scotland, and Wales.

?? What you'll be doing ??

The lead technical architect roles sit within the technical architecture and strategy team, which has responsibility for setting the overall technical approach for the programme, defining programme's architecture andexternal engagement on technical standards, international standards, and other issues.

These positions offer opportunities to:

  • Be a part of defining the future strategy for one of the largest Government programmes.
  • Be a leading part in crafting Emergency Services Mobile Communications Programme enterprise architecture and relevant governance.
  • Work with telecoms industry leaders.
  • Play a key role in the delivery of a sophisticated, world-leading system based on a novel technological approach.
  • Work with emergency services users to deliver technology that supports and enhances their work in keeping the public safe.
  • Work with colleagues from across the government on critical communications and future communications technologies.
  • Develop new technical skills and learn from industry experts.

The role:

  • Perform architecture compliance reviews.
  • Write new architecture documents as required, improving processes and existing architecture documentation.
  • Communicate ESN designs to the wider programme team, users, and external audiences.
  • Contribute to the architectural and strategy discussions and workshops.
  • Ensure compliance with external and internal standards and principles.
  • Provide support to other work of the technology strategy team and wider programme, as required.
  • Engage internationally with programmes like ESMCP to promote the best practise and improve ESN's designs.
  • Contribute to creation of future road-maps.

?? About you ??

We're looking for three experienced architect's with good exposure to enterprise architecture, who has excellent interpersonal skills and constantly broadens their technical knowledge. You will require the experience of creating architectures that integrate distinct technologies in a multi-supplier environment.

You will have the following experience & knowledge...

  • Either the knowledge of mobile communication networks or the knowledge of public safety technologies
  • Creating technical architecture models and architecture representations.
  • Experience of working with and defining architecture principles, policies and standards and the relevant governance.
  • Experience in delivering end to end architecture and solutions.
  • Experience of writing technical documents.
  • Ability to create and maintain relationships with a variety of technical and business stakeholders.

?? Some of the benefits our Architect's love ??

  • A highly competitive pension with an average employer contribution of 27%
  • 25 days annual leave on appointment rising 1 day per year up to 30 days, plus 8 days public holidays and 1 day for the King's birthday.
  • Flexible working options to enable you to achieve the work life balance that is right for you including:
  • Full time, part-time, f
more
NEW

Lead Technical Architect x3

Home Office
Bristol, Avon
£57000 - £62700 per annum

Role: Lead Technical Architect (Emergency Services Mobile Communications Programme) x3
Location: Bristol.
Closing: Apply before 11:55 pm on Sunday 2nd June 2024.
National pay scale: £57,000 min - £62,700 max.

In addition, a recruitment retention allowance (RRA) between £4,500 to £11,300 is available for candidates who demonstrate exceptional skills and experience evidenced at interview stage.

A bit about us...

The Home Office is here to make our country safer. The role of the public safety group (PSG) is to protect the most vulnerable, reduce crime and enforce the law with trusted police, fire and rescue services that are effective and efficient as they can be when delivering front line public services. Innovation of public policy in this country and our work is some of the most challenging and exciting in government. We make the most of innovation, data, and partnerships. We work with our partners in law enforcement, establishing governance arrangements at a national, regional, and local level.

The emergency services mobile communications programme (ESMCP) is a cross departmental, multi-agency programme. It's one of the UK government's largest programmes and attracts significant attention both within the UK and from other countries. Its central purpose is to deliver the emergency services network (ESN), which will provide critical mobile broadband voice and data communications services to the police, fire, and ambulance services (and other public safety bodies) across England, Scotland, and Wales.

?? What you'll be doing ??

The lead technical architect roles sit within the technical architecture and strategy team, which has responsibility for setting the overall technical approach for the programme, defining programme's architecture andexternal engagement on technical standards, international standards, and other issues.

These positions offer opportunities to:

  • Be a part of defining the future strategy for one of the largest Government programmes.
  • Be a leading part in crafting Emergency Services Mobile Communications Programme enterprise architecture and relevant governance.
  • Work with telecoms industry leaders.
  • Play a key role in the delivery of a sophisticated, world-leading system based on a novel technological approach.
  • Work with emergency services users to deliver technology that supports and enhances their work in keeping the public safe.
  • Work with colleagues from across the government on critical communications and future communications technologies.
  • Develop new technical skills and learn from industry experts.

The role:

  • Perform architecture compliance reviews.
  • Write new architecture documents as required, improving processes and existing architecture documentation.
  • Communicate ESN designs to the wider programme team, users, and external audiences.
  • Contribute to the architectural and strategy discussions and workshops.
  • Ensure compliance with external and internal standards and principles.
  • Provide support to other work of the technology strategy team and wider programme, as required.
  • Engage internationally with programmes like ESMCP to promote the best practise and improve ESN's designs.
  • Contribute to creation of future road-maps.

?? About you ??

We're looking for three experienced architect's with good exposure to enterprise architecture, who has excellent interpersonal skills and constantly broadens their technical knowledge. You will require the experience of creating architectures that integrate distinct technologies in a multi-supplier environment.

You will have the following experience & knowledge...

  • Either the knowledge of mobile communication networks or the knowledge of public safety technologies
  • Creating technical architecture models and architecture representations.
  • Experience of working with and defining architecture principles, policies and standards and the relevant governance.
  • Experience in delivering end to end architecture and solutions.
  • Experience of writing technical documents.
  • Ability to create and maintain relationships with a variety of technical and business stakeholders.

?? Some of the benefits our Architect's love ??

  • A highly competitive pension with an average employer contribution of 27%
  • 25 days annual leave on appointment rising 1 day per year up to 30 days, plus 8 days public holidays and 1 day for the King's birthday.
  • Flexible working options to enable you to achieve the work life balance that is right for you including:
  • Full time, part-time,

Role: Lead Technical Architect (Emergency Services Mobile Communications Programme) x3
Location: Bristol.
Closing: Apply before 11:55 pm on Sunday 2nd June 2024.
National pay scale: £57,000 min - £62,700 max.

In addition, a recruitment retention allowance (RRA) between £4,500 to £11,300 is available for candidates who demonstrate exceptional skills and experience evidenced at interview stage.

A bit about us...

The Home Office is here to make our country safer. The role of the public safety group (PSG) is to protect the most vulnerable, reduce crime and enforce the law with trusted police, fire and rescue services that are effective and efficient as they can be when delivering front line public services. Innovation of public policy in this country and our work is some of the most challenging and exciting in government. We make the most of innovation, data, and partnerships. We work with our partners in law enforcement, establishing governance arrangements at a national, regional, and local level.

The emergency services mobile communications programme (ESMCP) is a cross departmental, multi-agency programme. It's one of the UK government's largest programmes and attracts significant attention both within the UK and from other countries. Its central purpose is to deliver the emergency services network (ESN), which will provide critical mobile broadband voice and data communications services to the police, fire, and ambulance services (and other public safety bodies) across England, Scotland, and Wales.

?? What you'll be doing ??

The lead technical architect roles sit within the technical architecture and strategy team, which has responsibility for setting the overall technical approach for the programme, defining programme's architecture andexternal engagement on technical standards, international standards, and other issues.

These positions offer opportunities to:

  • Be a part of defining the future strategy for one of the largest Government programmes.
  • Be a leading part in crafting Emergency Services Mobile Communications Programme enterprise architecture and relevant governance.
  • Work with telecoms industry leaders.
  • Play a key role in the delivery of a sophisticated, world-leading system based on a novel technological approach.
  • Work with emergency services users to deliver technology that supports and enhances their work in keeping the public safe.
  • Work with colleagues from across the government on critical communications and future communications technologies.
  • Develop new technical skills and learn from industry experts.

The role:

  • Perform architecture compliance reviews.
  • Write new architecture documents as required, improving processes and existing architecture documentation.
  • Communicate ESN designs to the wider programme team, users, and external audiences.
  • Contribute to the architectural and strategy discussions and workshops.
  • Ensure compliance with external and internal standards and principles.
  • Provide support to other work of the technology strategy team and wider programme, as required.
  • Engage internationally with programmes like ESMCP to promote the best practise and improve ESN's designs.
  • Contribute to creation of future road-maps.

?? About you ??

We're looking for three experienced architect's with good exposure to enterprise architecture, who has excellent interpersonal skills and constantly broadens their technical knowledge. You will require the experience of creating architectures that integrate distinct technologies in a multi-supplier environment.

You will have the following experience & knowledge...

  • Either the knowledge of mobile communication networks or the knowledge of public safety technologies
  • Creating technical architecture models and architecture representations.
  • Experience of working with and defining architecture principles, policies and standards and the relevant governance.
  • Experience in delivering end to end architecture and solutions.
  • Experience of writing technical documents.
  • Ability to create and maintain relationships with a variety of technical and business stakeholders.

?? Some of the benefits our Architect's love ??

  • A highly competitive pension with an average employer contribution of 27%
  • 25 days annual leave on appointment rising 1 day per year up to 30 days, plus 8 days public holidays and 1 day for the King's birthday.
  • Flexible working options to enable you to achieve the work life balance that is right for you including:
  • Full time, part-time,
more
NEW

Solutions Architect (Workplace Management)

Parliamentary Digital Service
Westminster, SW1A 0AA
£60180 - £70497 per annum + pension

The Opportunity

The Workplace Management Service Team is responsible for the effective running of the Integrated Workplace Management System (IWMS) and the embedding of best practice processes across Parliament.

The Solutions Architect is a key role within the Workplace Management Service Team, reporting into the Head of Integrated Workplace Management.

  • provides guidance to the service team, making sure that the technical direction and delivery of the IWMS is consistent and aligned to standards, reference architectures, and roadmaps, collaborating with architectural colleagues as necessary.
  • develops and maintains technical documentation pertaining to the IWMS, working with relevant teams to adhere to correct technical governance processes, and to help apply appropriate organisational standards and methodologies.
  • identifies the needs of stakeholders and explains how that translates to a technical solution, and advising when technical limitations require business change to meet business needs.
  • facilitating discussions between technical and non-technical stakeholders, helping to solve problems using clear, accessible communication.
  • assisting with identifying and mitigating technical challenges or risks ensuring successful outcomes that align with parliamentary priorities and meet parliamentary standards.

The above list of key responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and banding of the post.

What You Need

Enter sentence here:

  • experience in a relevant technical role, demonstrating good awareness of a range of architectures, technologies, and programming languages.
  • awareness of the use of reference architectures and the application of technology policies and/or technical standards, including experience of following clear technical governance processes.
  • experience of building relationships with stakeholders, at both strategic and operational levels, with an ability to communicate technical concepts to both technical and non-technical audiences, whilst upholding the values of equality, diversity and inclusion.
  • experience of supporting the implementation of digital solutions that enable business change, able to innovate and think creatively, showing willingness to apply new approaches to solving problems and learn new methods and technologies.
  • ability to make evidence-based decisions, taking into account risk and complexity, demonstrating an understanding of the impact of organisational context.
  • experience of supporting workplace or facilities management and built environment systems and solutions.
  • the ability to pass security clearance, backed by the right to work in the UK

About The Team

The team's goal is to continue the ongoing development and maintenance of the IWMS (Planon), to ensure its capability remains current and meets business needs. The team supports multiple areas, including Strategic Estates, Service Delivery & Customer Experience as well as the Parliamentary Maintenance Services Team in their day to day running of operations across the Parliamentary Estate.

About Us

UK Parliament is steeped in history and tradition. It is an important part of UK life and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy.

Our Package

Please refer to our Candidate Information Pack for a full list of our benefits which include:

  • up to 35 days annual leave in addition to bank holidays
  • generous maternity pay policy up to 6 months full pay
  • great pension scheme options (contributory and non-contributory)
  • on-site subsidised gym, nursery, catering, post office, travel office and GP
  • flexible options including hybrid working and family friendly policies

How To Apply

Please make sure you're clear on the requirements of the role. These can be found in the Job Description and Candidate Information Pack. You will need to upload a CV and show how you mee

The Opportunity

The Workplace Management Service Team is responsible for the effective running of the Integrated Workplace Management System (IWMS) and the embedding of best practice processes across Parliament.

The Solutions Architect is a key role within the Workplace Management Service Team, reporting into the Head of Integrated Workplace Management.

  • provides guidance to the service team, making sure that the technical direction and delivery of the IWMS is consistent and aligned to standards, reference architectures, and roadmaps, collaborating with architectural colleagues as necessary.
  • develops and maintains technical documentation pertaining to the IWMS, working with relevant teams to adhere to correct technical governance processes, and to help apply appropriate organisational standards and methodologies.
  • identifies the needs of stakeholders and explains how that translates to a technical solution, and advising when technical limitations require business change to meet business needs.
  • facilitating discussions between technical and non-technical stakeholders, helping to solve problems using clear, accessible communication.
  • assisting with identifying and mitigating technical challenges or risks ensuring successful outcomes that align with parliamentary priorities and meet parliamentary standards.

The above list of key responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and banding of the post.

What You Need

Enter sentence here:

  • experience in a relevant technical role, demonstrating good awareness of a range of architectures, technologies, and programming languages.
  • awareness of the use of reference architectures and the application of technology policies and/or technical standards, including experience of following clear technical governance processes.
  • experience of building relationships with stakeholders, at both strategic and operational levels, with an ability to communicate technical concepts to both technical and non-technical audiences, whilst upholding the values of equality, diversity and inclusion.
  • experience of supporting the implementation of digital solutions that enable business change, able to innovate and think creatively, showing willingness to apply new approaches to solving problems and learn new methods and technologies.
  • ability to make evidence-based decisions, taking into account risk and complexity, demonstrating an understanding of the impact of organisational context.
  • experience of supporting workplace or facilities management and built environment systems and solutions.
  • the ability to pass security clearance, backed by the right to work in the UK

About The Team

The team's goal is to continue the ongoing development and maintenance of the IWMS (Planon), to ensure its capability remains current and meets business needs. The team supports multiple areas, including Strategic Estates, Service Delivery & Customer Experience as well as the Parliamentary Maintenance Services Team in their day to day running of operations across the Parliamentary Estate.

About Us

UK Parliament is steeped in history and tradition. It is an important part of UK life and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy.

Our Package

Please refer to our Candidate Information Pack for a full list of our benefits which include:

  • up to 35 days annual leave in addition to bank holidays
  • generous maternity pay policy up to 6 months full pay
  • great pension scheme options (contributory and non-contributory)
  • on-site subsidised gym, nursery, catering, post office, travel office and GP
  • flexible options including hybrid working and family friendly policies

How To Apply

Please make sure you're clear on the requirements of the role. These can be found in the Job Description and Candidate Information Pack. You will need to upload a CV and show how you mee

more
FEATUREDNEW

Director of Data

Parliamentary Digital Service
South West London, London
£80000 - £98500 per annum + pension

The Opportunity

  • embedding and evolving the data strategy for Parliament, as part of the recently published Information & Digital Strategy, through the engagement of key stakeholder groups
  • leading and transforming the existing data capabilities in PDS working with all digital functions and being part of the PDS leadership
  • providing leadership to the Head of Data & Search teams within PDS ensuring that all existing and future operational data services are delivered to House requirements.
  • leading pan-parliament data governance improvements to ensure that data is known, fit for purpose, trusted and available
  • ensuring that existing data services and capabilities mature and are measured against agreed metrics and service levels.

What You Need

  • you will be a Senior Data Leader with a proven track record of delivering successful data service and solutions You will have strong credentials in cloud computing, data engineering, analytics and business intelligence practices.
  • you will be a highly effective data leader with strong stakeholder management skills. You will be able to demonstrate how you have translated business requirements and user/stakeholder needs into effective work plans and practical working solutions within a complex matrix managed organisation.
  • you will have extensive experience in managing all aspects of the data platforms' lifecycle to reduce technical debt and mitigate risk. You will have proven ability to resiliently respond to cyber security threats while also ensuring user needs continue to be met and reducing the threat to Parliament of legacy technologies.
  • you will be a strategic thinker with the ability to solve complex problems and plan across multiple time horizons to ensure the team and products under your control continue to support the needs of end users, colleagues, and partner organisations. You can demonstrate product workloads are developed and operated successfully, enabled by Agile delivery methods.
  • you will have proven experience of providing strong leadership, building, and maintaining a high performing and actively engaged team, including promoting a diverse and inclusive working environment.
  • proven ability to manage procurement activity, supplier selection, and contracts, delivering to service level agreements and agreed KPIs (key performance indicators) while also ensuring highly effective management of resources and budgets to achieve financial targets.
  • you will have excellent written and verbal communication skills with the ability to present complex information clearly and effectively in appropriate styles at all levels.
  • the ability to pass security clearance, backed by the right to work in the UK

About The Team

The Parliamentary Digital Service (PDS), a joint department of both Houses of Parliament, provides technology and intranet services to all Parliamentary users. It is also responsible for the strategic direction of Parliament's digital offering through Parliament's Digital Strategy and the delivery and management of parliamentary digital platforms, including the website. We support Parliament through our team of over 500 dedicated and professional digital, data and technology colleagues.

About Us

UK Parliament is steeped in history and tradition. It is an important part of UK life and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy.

Our Package

Please refer to our Candidate Information Pack for a full list of our benefits which include:

  • up to 35 days annual leave in addition to bank holidays
  • generous maternity pay policy up to 6 months full pay
  • great pension scheme options (contributory and non-contributory)
  • on-site subsidised gym, nursery, catering, post office, travel office and GP
  • flexible options including hybrid working and family friendly policies

How To Apply

Please make sure you're clear on the requirements of the role. These can be found in the Job Description and Candidate Information Pack. You will need to upload a CV and show how you m

The Opportunity

  • embedding and evolving the data strategy for Parliament, as part of the recently published Information & Digital Strategy, through the engagement of key stakeholder groups
  • leading and transforming the existing data capabilities in PDS working with all digital functions and being part of the PDS leadership
  • providing leadership to the Head of Data & Search teams within PDS ensuring that all existing and future operational data services are delivered to House requirements.
  • leading pan-parliament data governance improvements to ensure that data is known, fit for purpose, trusted and available
  • ensuring that existing data services and capabilities mature and are measured against agreed metrics and service levels.

What You Need

  • you will be a Senior Data Leader with a proven track record of delivering successful data service and solutions You will have strong credentials in cloud computing, data engineering, analytics and business intelligence practices.
  • you will be a highly effective data leader with strong stakeholder management skills. You will be able to demonstrate how you have translated business requirements and user/stakeholder needs into effective work plans and practical working solutions within a complex matrix managed organisation.
  • you will have extensive experience in managing all aspects of the data platforms' lifecycle to reduce technical debt and mitigate risk. You will have proven ability to resiliently respond to cyber security threats while also ensuring user needs continue to be met and reducing the threat to Parliament of legacy technologies.
  • you will be a strategic thinker with the ability to solve complex problems and plan across multiple time horizons to ensure the team and products under your control continue to support the needs of end users, colleagues, and partner organisations. You can demonstrate product workloads are developed and operated successfully, enabled by Agile delivery methods.
  • you will have proven experience of providing strong leadership, building, and maintaining a high performing and actively engaged team, including promoting a diverse and inclusive working environment.
  • proven ability to manage procurement activity, supplier selection, and contracts, delivering to service level agreements and agreed KPIs (key performance indicators) while also ensuring highly effective management of resources and budgets to achieve financial targets.
  • you will have excellent written and verbal communication skills with the ability to present complex information clearly and effectively in appropriate styles at all levels.
  • the ability to pass security clearance, backed by the right to work in the UK

About The Team

The Parliamentary Digital Service (PDS), a joint department of both Houses of Parliament, provides technology and intranet services to all Parliamentary users. It is also responsible for the strategic direction of Parliament's digital offering through Parliament's Digital Strategy and the delivery and management of parliamentary digital platforms, including the website. We support Parliament through our team of over 500 dedicated and professional digital, data and technology colleagues.

About Us

UK Parliament is steeped in history and tradition. It is an important part of UK life and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy.

Our Package

Please refer to our Candidate Information Pack for a full list of our benefits which include:

  • up to 35 days annual leave in addition to bank holidays
  • generous maternity pay policy up to 6 months full pay
  • great pension scheme options (contributory and non-contributory)
  • on-site subsidised gym, nursery, catering, post office, travel office and GP
  • flexible options including hybrid working and family friendly policies

How To Apply

Please make sure you're clear on the requirements of the role. These can be found in the Job Description and Candidate Information Pack. You will need to upload a CV and show how you m

more
FEATUREDNEW
Lead Data Scientist / Lead Theoretical Modeller / Lead Software Developer

Abingdon Rd, Culham, UK
Full-time
Salary: £49,396 to £52,293 (inclusive of MPP) + excellent benefits including outstanding pension
Division: Computing
Site Location: UKAEA Culham, Oxfordshire
Confirmed Grade: Level 5
Department: Computational Science and Engineering

Company Description

By 2050, the planet could be using twice as much electricity compared to today. Are you interested in contributing and helping to shape the future of the world’s energy? If so, read on.

Fusion, the process that powers the Sun and Stars, is one of the most promising options for generating the cleaner, carbon-free energy that our world badly needs.

UKAEA leads the way in realising fusion energy, partnering with industry and research for groundbreaking advancements. Our goal is to bring fusion electricity to the grid, supported by tomorrow's power stations. In pursuit of our mission UKAEA embraces core values of innovation, commitment, trust and collaboration.

As an employee of UKAEA you will benefit from:

- Outstanding defined benefit pension scheme, details of which can be found at the end of this advert.
- Corporate bonus scheme up to 7% and a Relocation allowance (if eligible).
- Flexible working options including family friendly policies and the right to request flexible working from the start of your employment.
- Employee Assistance Programme and trained Mental Health First Aiders.
- Generous annual leave allowance starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays.
- Wide range of career development opportunities.
- A vibrant culture committed to equality and being fully inclusive.

The salary for this role is level 5 - £46,293 plus Market Premium Payment (MPP) of £6,000).

Job Description

UKAEA’s pay arrangements and grading structure are currently under review as part of a transformation project and proposed multi-year pay deal. UKAEA aims to introduce a new grading structure in 2024. This will enable us to lead the delivery of sustainable fusion energy and maximise the scientific and economic benefit. Now is a great time to join the Organisation and be part of the journey.

This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions.

The Role

Are you looking for an exciting opportunity to make a difference? Join our team and contribute to the future of fusion energy.

The Computing Division at UKAEA plays a vital role in fusion reactor research, covering HPC, data solutions, algorithm development, and AI. This role, within the plasma simulation group, applies modern computational methods to areas of plasma physics. We collaborate closely with specialists in the plasma division and are aiming to expand partnerships with institutions in the US and Europe. Key research areas include developing new simulation capabilities, utilising machine learning for reactor design, and deploying uncertainty quantification tools. Candidates need a background in plasma physics or a closely related discipline, plus experience in scientific computing and/or knowledge of machine learning. The roles may involve the opportunity for an extended secondment to a partner institution.

Responsibilities:

- Lead and contribute to new code development under the group leader's direction, conducting detailed code analysis and performance evaluations.
- Conduct research into novel numerical techniques applicable to fusion and related fields, managing the migration of codes to new computing architectures and evaluating their effectiveness.
- Develop innovative techniques at the intersection of HPC and AI/ML for exascale computing, ensuring scalable training, deployment, and evaluation of machine learning models.
- Collaborate with national and international partners to optimise codes for peta- and exa-scale systems, evaluate novel computing architectures, and lead efforts in performance portability to drive future advancements.

Qualifications

Essential Requirements:


- Doctoral degree in a computational, mathematical, or physical science discipline (or equivalent experience).
- Established knowledge of plasma physics and fusion energy.
-
Lead Data Scientist / Lead Theoretical Modeller / Lead Software Developer

Abingdon Rd, Culham, UK
Full-time
Salary: £49,396 to £52,293 (inclusive of MPP) + excellent benefits including outstanding pension
Division: Computing
Site Location: UKAEA Culham, Oxfordshire
Confirmed Grade: Level 5
Department: Computational Science and Engineering

Company Description

By 2050, the planet could be using twice as much electricity compared to today. Are you interested in contributing and helping to shape the future of the world’s energy? If so, read on.

Fusion, the process that powers the Sun and Stars, is one of the most promising options for generating the cleaner, carbon-free energy that our world badly needs.

UKAEA leads the way in realising fusion energy, partnering with industry and research for groundbreaking advancements. Our goal is to bring fusion electricity to the grid, supported by tomorrow's power stations. In pursuit of our mission UKAEA embraces core values of innovation, commitment, trust and collaboration.

As an employee of UKAEA you will benefit from:

- Outstanding defined benefit pension scheme, details of which can be found at the end of this advert.
- Corporate bonus scheme up to 7% and a Relocation allowance (if eligible).
- Flexible working options including family friendly policies and the right to request flexible working from the start of your employment.
- Employee Assistance Programme and trained Mental Health First Aiders.
- Generous annual leave allowance starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays.
- Wide range of career development opportunities.
- A vibrant culture committed to equality and being fully inclusive.

The salary for this role is level 5 - £46,293 plus Market Premium Payment (MPP) of £6,000).

Job Description

UKAEA’s pay arrangements and grading structure are currently under review as part of a transformation project and proposed multi-year pay deal. UKAEA aims to introduce a new grading structure in 2024. This will enable us to lead the delivery of sustainable fusion energy and maximise the scientific and economic benefit. Now is a great time to join the Organisation and be part of the journey.

This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions.

The Role

Are you looking for an exciting opportunity to make a difference? Join our team and contribute to the future of fusion energy.

The Computing Division at UKAEA plays a vital role in fusion reactor research, covering HPC, data solutions, algorithm development, and AI. This role, within the plasma simulation group, applies modern computational methods to areas of plasma physics. We collaborate closely with specialists in the plasma division and are aiming to expand partnerships with institutions in the US and Europe. Key research areas include developing new simulation capabilities, utilising machine learning for reactor design, and deploying uncertainty quantification tools. Candidates need a background in plasma physics or a closely related discipline, plus experience in scientific computing and/or knowledge of machine learning. The roles may involve the opportunity for an extended secondment to a partner institution.

Responsibilities:

- Lead and contribute to new code development under the group leader's direction, conducting detailed code analysis and performance evaluations.
- Conduct research into novel numerical techniques applicable to fusion and related fields, managing the migration of codes to new computing architectures and evaluating their effectiveness.
- Develop innovative techniques at the intersection of HPC and AI/ML for exascale computing, ensuring scalable training, deployment, and evaluation of machine learning models.
- Collaborate with national and international partners to optimise codes for peta- and exa-scale systems, evaluate novel computing architectures, and lead efforts in performance portability to drive future advancements.

Qualifications

Essential Requirements:


- Doctoral degree in a computational, mathematical, or physical science discipline (or equivalent experience).
- Established knowledge of plasma physics and fusion energy.
-
more
NEW
Data Scientist / Theoretical Modeller / Software Developer

Abingdon Rd, Culham, UK

Full-time
Salary: £38,620 (inclusive of MPP) + excellent benefits including outstanding pension
Division: Computing
Site Location: UKAEA Culham, Oxfordshire
Confirmed Grade: Level 4
Department: Computational Science and Engineering

Company Description

By 2050, the planet could be using twice as much electricity compared to today. Are you interested in contributing and helping to shape the future of the world’s energy? If so, read on.

Fusion, the process that powers the Sun and Stars, is one of the most promising options for generating the cleaner, carbon-free energy that our world badly needs.

UKAEA leads the way in realising fusion energy, partnering with industry and research for groundbreaking advancements. Our goal is to bring fusion electricity to the grid, supported by tomorrow's power stations. In pursuit of our mission UKAEA embraces core values of innovation, commitment, trust and collaboration.

The Computing Division at UKAEA plays a vital role in fusion reactor research, covering HPC, data solutions, algorithm development, and AI. This role, within the plasma simulation group, applies modern computational methods to areas of plasma physics. We collaborate closely with specialists in the plasma division and are aiming to expand partnerships with institutions in the US and Europe. Key research areas include developing new simulation capabilities, utilising machine learning for reactor design, and deploying uncertainty quantification tools. Candidates need a background in plasma physics or a closely related discipline, plus experience in scientific computing and/or knowledge of machine learning. The roles may involve the opportunity for an extended secondment to a partner institution.

As an employee of UKAEA you will benefit from:

- Outstanding defined benefit pension scheme, details of which can be found at the end of this advert.
- Corporate bonus scheme up to 7% and a Relocation allowance (if eligible).
- Flexible working options including family friendly policies and the right to request flexible working from the start of your employment.
- Employee Assistance Programme and trained Mental Health First Aiders.
- Generous annual leave allowance starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays.
- Wide range of career development opportunities.
- A vibrant culture committed to equality and being fully inclusive.

The salary for this role will be Level 4 - £35,520 plus Market Premium Payment (MPP) of £3,100.

Job Description

UKAEA’s pay arrangements and grading structure are currently under review as part of a transformation project and proposed multi-year pay deal. UKAEA aims to introduce a new grading structure in 2024. This will enable us to lead the delivery of sustainable fusion energy and maximise the scientific and economic benefit. Now is a great time to join the Organisation and be part of the journey.

This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions.

The Role

Are you looking for an exciting opportunity to make a difference? Join our team and contribute to the future of fusion energy.

Work in the Computational Science and Engineering (CSE) unit at UKAEA covers a diverse range of areas including high performance and high throughput computing (HPC/HTC), algorithm development, scientific software engineering, artificial intelligence and exascale technologies. We work at the frontiers of engineering and science to ensure that fusion reactors are well understood and well-engineered and that our scientists and engineers have access to world leading technology and facilities to perform their research.

Responsibilities:

- Plan and organise workloads efficiently to meet project deadlines and objectives.
- Provide technical guidance and advice to team members, acting as a subject matter expert in a specialised area.
- Author or co-author scientific papers and present findings at conferences to disseminate knowledge internally and externally.
- Use professional judgment and exper
Data Scientist / Theoretical Modeller / Software Developer

Abingdon Rd, Culham, UK

Full-time
Salary: £38,620 (inclusive of MPP) + excellent benefits including outstanding pension
Division: Computing
Site Location: UKAEA Culham, Oxfordshire
Confirmed Grade: Level 4
Department: Computational Science and Engineering

Company Description

By 2050, the planet could be using twice as much electricity compared to today. Are you interested in contributing and helping to shape the future of the world’s energy? If so, read on.

Fusion, the process that powers the Sun and Stars, is one of the most promising options for generating the cleaner, carbon-free energy that our world badly needs.

UKAEA leads the way in realising fusion energy, partnering with industry and research for groundbreaking advancements. Our goal is to bring fusion electricity to the grid, supported by tomorrow's power stations. In pursuit of our mission UKAEA embraces core values of innovation, commitment, trust and collaboration.

The Computing Division at UKAEA plays a vital role in fusion reactor research, covering HPC, data solutions, algorithm development, and AI. This role, within the plasma simulation group, applies modern computational methods to areas of plasma physics. We collaborate closely with specialists in the plasma division and are aiming to expand partnerships with institutions in the US and Europe. Key research areas include developing new simulation capabilities, utilising machine learning for reactor design, and deploying uncertainty quantification tools. Candidates need a background in plasma physics or a closely related discipline, plus experience in scientific computing and/or knowledge of machine learning. The roles may involve the opportunity for an extended secondment to a partner institution.

As an employee of UKAEA you will benefit from:

- Outstanding defined benefit pension scheme, details of which can be found at the end of this advert.
- Corporate bonus scheme up to 7% and a Relocation allowance (if eligible).
- Flexible working options including family friendly policies and the right to request flexible working from the start of your employment.
- Employee Assistance Programme and trained Mental Health First Aiders.
- Generous annual leave allowance starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays.
- Wide range of career development opportunities.
- A vibrant culture committed to equality and being fully inclusive.

The salary for this role will be Level 4 - £35,520 plus Market Premium Payment (MPP) of £3,100.

Job Description

UKAEA’s pay arrangements and grading structure are currently under review as part of a transformation project and proposed multi-year pay deal. UKAEA aims to introduce a new grading structure in 2024. This will enable us to lead the delivery of sustainable fusion energy and maximise the scientific and economic benefit. Now is a great time to join the Organisation and be part of the journey.

This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions.

The Role

Are you looking for an exciting opportunity to make a difference? Join our team and contribute to the future of fusion energy.

Work in the Computational Science and Engineering (CSE) unit at UKAEA covers a diverse range of areas including high performance and high throughput computing (HPC/HTC), algorithm development, scientific software engineering, artificial intelligence and exascale technologies. We work at the frontiers of engineering and science to ensure that fusion reactors are well understood and well-engineered and that our scientists and engineers have access to world leading technology and facilities to perform their research.

Responsibilities:

- Plan and organise workloads efficiently to meet project deadlines and objectives.
- Provide technical guidance and advice to team members, acting as a subject matter expert in a specialised area.
- Author or co-author scientific papers and present findings at conferences to disseminate knowledge internally and externally.
- Use professional judgment and exper
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